Network with Your Peers
CEO Institute I Attendees by Title
Wednesday, November 18, 2020
Presenter: Bill Goedken, Founder and CEO, idea5 Strategies
This session offers "Strategic Thought" and "Strategic Issues" along with some predictions of how the Post-COVID landscape will be in 2021 and beyond. These insights are a cumulation of thoughts from different business leaders, CEO's of Financial Institutions, and national experts compiled for your consideration. Other trends using hard data will be shown. Bill Goedken himself has moderated or attended over 600 Strategic Planning sessions in his career spanning over 4 decades. He will share what he is "hearing on the street" from businesses and financial institutions in North America.
This 45-minute session offers insight from a subject matter expert and a live Q&A, offering the opportunity for the audience to interact via live chat questions.
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Bill Goedken
Founder and CEO
idea5 Strategies
Bill Goedken is founder and CEO of idea5 Strategies, a nationwide financial institution consulting firm. Bill is an accomplished entrepreneur, author, volunteer, trusted business advisor, and a frequent speaker at conferences worldwide. He was the former founder and CEO of Profitstar, Inc., and the original inventor of the popular PROFITstar ALM model for financial institutions. Between Profitstar and his current firm of idea5 his firms had over 3000 financial institution clients representing over $1.5 Trillion in Assets. Bill was a volunteer (Vice Chair) at Westerra Credit Union in Denver, CO, and has served 10 years on the Board of Directors of American National Bank, a $3.5 billion (in assets) bank with locations in 3 states. He has either moderated or attended over 600 Strategic Planning sessions at banks and credit unions worldwide.
Bill holds dual BBA's in Accounting and Finance, MBA in Finance from the University of Iowa, and has CPA, CMA, and CGMA certifications. He is a past Chairman of the Credit Union Executives Society (CUES) Financial Suppliers Forum and has served on the board of directors for many not-for-profits.
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Thursday, October 27
Presenters: Trace Ledbetter, EVP, State National; Loren Shelton, VP Insurance Solutions, State National
Presented by Trace Ledbetter and Loren Shelton, this discussion-based webinar will focus on how change can be a positive driver for innovation. Change does not have to mean looking at challenges as problems — with the right mindset, change can be the catalyst for incredible opportunities. See how State National as well as several credit unions in the company's Client Advisory Council adapted to this year of great change, and how they are approaching transitions that are sure to come in the future.
Trace Ledbetter
EVP
State National
Trace Ledbetter is Executive Vice President at State National Companies, where he directs and oversees delivery of all services and products for Lender Services, including customer relationship management, underwriting, and claims.
Loren Shelton
VP Insurance Solutions
State National
Loren Shelton is the V.P. of Insurance Solutions of State National Companies (SNC), a division of Markel Corporation. He manages the underwriting, claims, and new business implementations for a portfolio of over 6 million loans. With over 15 years’ experience, he has an extensive knowledge of SNC’s collateral protection products.
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Tuesday, January 12, 2021
Presenter: Celeste Cook, CEO, cuStrategies LLC
Learn what you can do as a leader to lead and manage change more efficiently and effectively in uncertain and challenging times.
Organizational change is one of today’s most difficult leadership challenges especially when faced with a pandemic. Credit unions across the nation must find ways to lead and manage change as well as continual disruptions more efficiently and effectively. Successful credit unions must be quick and nimble in their efforts to be responsive to its members’ needs and the ever-changing environment internally and externally.
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Celeste Cook
CEO
cuStrategies LLC
As a credit union industry strategist, Celeste provides strategic planning services, experienced consulting services, and expert training programs to the credit union industry. In addition to being a consultant and trainer, she is a keynote and motivational speaker with a dynamic and engaging style that have made her highly sought after within the credit union industry. Celeste has also served as an industry expert as well as a motivational and keynote speaker for credit union associations and leagues nationwide.
Along with being CEO of cuStrategies LLC, she has been involved in the credit union industry for more than 20 years and a professional speaker and trainer for 15 of those years–also working for a $1.6 billion credit union in Atlanta, Georgia, and working as a consultant and trainer with Rex Johnson of Lending Solutions Consulting.
Celeste’s expertise and training programs/schools in leadership, lending, collections, marketing/business development, and sales and service for credit unions have helped credit unions with assets ranging from $20 million to $2 billion. She brings her credit union expertise, experience, and proven strategies, which have fostered her credit union clients’ increases in membership growth, loan growth, and profitability. For instance, one credit union experienced 33% loan growth through consumer loans in 12 months using cuStrategies’ lending strategies. Celeste also increased loans by 215% in nine months through SEGs during her tenure in Business Development at MAX Credit Union in Montgomery, Alabama.
Celeste has a degree in business management and a Certification in Sales Leadership Strategies through the Credit Union National Association. She has been a contributor to industry publications such as CUinsight, Credit Union Executive Society, Credit Union Times, and Credit Union Journal as well as Branch Managers Letter, a national publication. Celeste is also writing a book on leadership and service.
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Tuesday, December 1, 2020
Presenter: Andy Roquet, Executive Benefits Specialists, CUNA Mutual Group
This session will overview the importance of charitable giving with context to the important role businesses and organizations have the opportunity to take on in supporting communities, the history of credit union community involvement, and ways credit unions can impact communities through strategic community giving. This aligns with "Giving Tuesday", a national event held annually on the first Tuesday following Thanksgiving.
Giving Tuesday, often stylized as #GivingTuesday for the purposes of hashtag activism, refers to the Tuesday after Thanksgiving in the United States. It is a movement to create an international day of charitable giving at the beginning of the Christmas and holiday season.
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Credit unions can strengthen communities, attract and retain members, staff and leaders, and strengthen their bottom line-all at the same time, through strategic charitable donation programs.
Credit Union C-Suite and upcoming leaders.

Andy Roquet
Executive Benefits Specialists
CUNA Mutual Group
Andy Roquet is an Executive Benefits Specialists at CUNA Mutual Group for the past 10 years. Prior, he held a number of leadership positions at CUNA Mutual over his 32-year career. He has spoken at credit union conferences and webinars as well as published articles on executive benefits, total benefits prefunding, and charitable donation accounts. Andy is FINRA securities registered and insurance licensed.
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Thursday, February 4, 2021
Presenter: Catherine Putney, Economist, ITR Economics
Never has it been more critical for company leaders and key decision makers to have a clear, impartial, and data-driven perspective of how factors such as COVID-19 and oil price volatility will impact our economic future, and what they should be thinking about in preparation for that future. ITR Economics will help you see what the future holds as you move through the depths of this black swan period and seek the resumption of something approaching normal.
This 30-minute session offers insight from a subject matter expert via a live Q&A (podcast-type) format, allowing time available for questions from the live audience.
Through this session, attendees will gather new perspectives and knowledge, challenging them to integrate these ideas into their own experiences and role.
For virtual education support, review these helpful steps and frequently asked questions.
Catherine Putney
Economist
ITR Economics
Catherine specializes in applied research regarding business cycle trend analysis, growth cycle trend analysis, and the utilization of cyclical analysis at the business level. She earned a master’s degree in economics from the University of New Hampshire.
As a key member of ITR’s Leading Indicator Team, Catherine applies her skillsets when forecasting company and market data and sharing those findings – and their business relevance–with ITR clients.
Catherine and the team at ITR Economics have put their expertise to work for companies from a wide range of industries, including manufacturing, chemicals, fibers, healthcare, distribution, real estate, construction, and technology.
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Wednesday, February 17, 2021
Presenter: Amy Hirsh Robinson, MBA, Principal, Interchange Consulting Group
In many organizations, the term “succession planning” is so loaded that it prevents people from engaging in effective dialog about the future needs of the business and the talent available to meet those needs. Among current executives, and especially during time like this of unprecedented change, succession planning invokes fear that their skills and experiences are no longer relevant. Among employees hungry for more development and mobility, succession planning is viewed as a “black box,” lacking in transparency and reeking of favoritism. Let’s be honest, most succession planning initiatives are met with skepticism, cynicism, and even sabotage. They have become check-the-box exercises or are avoided all-together, preventing companies from critically assessing talent and planning adequately for the future.
Join this session for a candid discussion on succession planning and what strategies will successfully engage senior management during this new normal of business and meet the evolving leadership development needs of employees and organizations alike.
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Amy Hirsh Robinson, MBA
Principal
Interchange Consulting Group
Amy Hirsh Robinson, MBA, (www.interchange-group.com) is a leading expert on the changing workforce and the impact of generational shifts on organizations. She consults to Fortune 500 companies, privately held businesses and not-for-profits to prepare and retool leaders and their workforces to excel and compete in the New Economy. Her strategies and programs focus on attracting top talent, onboarding new employees to ensure the retention and engagement of top talent, managing and motivating a multigenerational workforce, and building competitive talent pipelines through effective succession planning practices. Amy speaks and publishes widely on workforce strategies for the New Economy and has been cited and quoted in publications such as Forbes, the Los Angeles Times, and the Huffington Post.
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Wednesday, December 2, 2020
Presenter: Quantum Governance, L3C Co-founder and CEO Michael Daigneault
What do you get when you combine a once-in-a-hundred-years pandemic, a contemporary cultural revolution and a national election? An unprecedented learning curve! Quantum Governance CEO Michael Daigneault invites you to a discussion of some of the biggest lessons learned in 2020 and why they are important to your credit union governance and the future of your organization.
Michael will share examples and anecdotes from a year in which industry-wide norms were put to the test and governance practices evolved in some meaningful ways. It was a year in which governance and culture mattered more than ever. Some credit unions were built to succeed, and others had to learn hard lessons along the way.
Key takeaways include best practices, an understanding of evolving governance challenges and the “new norms,” as well as ideas for moving your credit union governance along the spectrum toward excellence.
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