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Jim Devine
Prior to joining Hipereon, Jim served as senior consultant with Moss Adams Advisory Services, a division of Moss Adams, LLP, the largest accounting and consulting firm headquartered on the West Coast. He specialized in the credit delivery processes of financial institutions and the financial management of small businesses. Jim has also been CEO of two manufacturing businesses and served ten years with Seattle First National Bank as vice president and manager of the bank’s trust business management and business advisory services departments. He was a faculty member of the National Graduate Trust School at Northwestern University, the Graduate School of Banking at the University of Wisconsin, and for the past 19 years has coordinated the business banking curriculum at the prestigious Stonier Graduate School of Banking at the University of Pennsylvania. Devine co-authored Risk Management Associates’ Understanding Your Small Business Customer training series. He has trained thousands of commercial lenders, business owners and accountants throughout the world.
Bob Hogan
Bob co-chairs the highly-acclaimed California Bankers Association six-month Commercial Lending School and is co-developer of the Graduate Commercial Lending School curriculum. He has provided more than 20 years of training and financial advisory services to managers and owners of small businesses, major corporations and financial institutions throughout the world, including many developing nations—helping them become financially successful. He has been heavily involved in small business management consulting and has developed training curriculums for financial management. For nearly a decade, Bob was affiliated with Seattle First National Bank where he developed financial management workshops for business owners and small business lenders. He co-authored two business manuals for small businesses in conjunction with Seattle First National Bank, and most recently co-authored The Business Owner’s Guide to Financial Success and The ABCs of Distributor Finance.
CUES Announces Enhancements, Updates to its Online Member Community CUESNet™
MADISON, Wis.—Talent development leader CUES has rolled out an updated CUESNet, offering its membership base an improved user experience. CUESNet is the online community CUES members use to network with each other, post questions, share ideas and documents, and discuss industry topics. Updates to the platform include:
- A new look and feel, offering easy navigation thanks to an updated layout
- Quick Links for one-touch access to popular pages, including Build My Network, Digital Learning, and Complete My Profile
- A Member Help Center to guide CUES members in getting the most value out of their benefits
“At CUES, we’re always looking for ways to improve our member experience and forward the membership value proposition,” said Jimese Harkley, JD, CUDE, CUES’ VP/Membership. “Our CUESNet improvements were many months in the making, and we’re excited to have them take the new journey. We’re confident our members will see how invested we are in providing a premium networking experience.”
In celebration of the updates to CUESNet, members who complete certain portions of their CUESNet profile will be entered to win a Work from Home Essentials Package. Three winners will receive an adjustable laptop table, blue light glasses, and a video conference lighting kit.
See contest details here.
To learn more about CUES Membership, visit cues.org/membership. Learn more about CUES at cues.org.
CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With over 35,000 members and growing, we measure success one leader at a time.
Connect with CUES at CUES.org and on LinkedIn, Facebook, Twitter, and Instagram. For daily insights on issues impacting credit unions visit CUmanagement.com.
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Deedee Myers, PhD, MSC, PCC, CHIC
Deedee is a scholar-practitioner in succession planning, organization development, and board governance and an avid learner of transformative change. She enjoys working with emerging leaders through the board level, generative board practices, and advancing leadership presence and execution so that individuals, teams, and organizations can organize in a shared vision for the future. In addition, she contributes to advancing thought leadership through frequent speaking engagements, articles, and webinars. Deedee has a master's degree in organization development, a Ph.D. in human and organizational development, and three executive-level coaching certifications. When not working, she enjoys Overlanding and hanging out with a family of nine children and three dogs.
Envisant
Company Overview
Envisant (formerly LSC®) helps credit unions achieve their vision through a combination of experience and incomparable expertise. Envisant’s forward-thinking product strategy features credit and debit programs, CUMONEY® Prepaid Visa® reloadable and gift card programs (both plastic and virtual), agent credit card programs, ATM services, and more! We support our credit union partners with in-house customer service, an experienced Portfolio Development Team, and help developing and managing successful marketing promotions. Achieve your vision with us!
Services Provided
CUSO
Fraud Risk Management
Payments
Contact
Jamie Conrad
800.942.7124
1807 W. Diehl Rd.
Naperville,
IL
60563
Sophia Rizzi
Sophia Rizzi is a Project Manager at Industry Insights, Inc., a survey research and analytics firm based in Columbus, OH. Sophia manages several compensation studies and business performance projects, where she applies her background in market research to identify meaningful patterns and results. She holds degrees in Business Analytics and Marketing from the University of Cincinnati.
CUES® Celebrates Black History Month with Black Professional Network and Other Resources
MADISON, Wis.—To honor, celebrate and support Black History Month, talent development leader CUES has launched a CUES Black Professional Network.
“We’re pleased to recognize and connect the credit union industry with the trusted Black-owned organizations and individuals that CUES supports and that support us,” said John Pembroke, CUES’ President/CEO. “CUES is committed to diversity and inclusion—not just in hiring practices, but in business partnerships and in purchasing goods and services, as well. Visitors to the directory will find listings for CUES supplier members, service providers, event speakers and more. We recognize that this list is limited, but we are committed to growing it by building business relationships with other Black-owned businesses and professionals.”
In addition, two CUES Podcast episodes are planned to further support Black History Month. The first, Building Bold, Effective Black Leadership at PSCU—an Interview with Marvin York, covers the recently concluded CUES Strategic Leadership Development Program, a year-long program created and facilitated by CUES Consulting. This customized program focused on a group of Black leaders at PSCU, and provided intensive leadership development designed to build the CUSO’s leadership pipeline and prepare candidates for future senior leadership positions. The podcast features the overall experience of the program and the learnings from it.
The second podcast, available February 10, will feature two Black female leaders, who will discuss the challenges that women in general, and Black women in particular, face in their rise to leadership, and the challenges which continue once there.
CUES continues to offer the DEI Resource page, which was launched in June 2020. It houses many tools to help credit union leaders guide their institutions to a better tomorrow, including learning and content, and links to resources and tools.
Visit the CUES Black Professional Network here. Learn more about the CUES Strategic Leadership Development Program here, and more about CUES at cues.org.
CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With over 35,000 members and growing, we measure success one leader at a time.
Connect with CUES at CUES.org and on LinkedIn, Facebook, Twitter, and Instagram. For daily insights on issues impacting credit unions visit CUmanagement.com.
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CUES Announces New Offering—TalentED to Provide Talent Development Solutions to Nonprofits
MADISON, Wis.—CUES is expanding its talent development offerings into the nonprofit sector through TalentED, the industry leader announced at its annual Symposium conference. This new offering, pronounced ‘Talent-Ed’, will work with nonprofits to develop the leadership potential of their executive teams, board members, and staff.
“At a CUES event a few years back, CUES was approached and asked to hold a special Governance Leadership Institute for a nonprofit organization in Canada. We did so, with great success, and it made us realize two things,” said John Pembroke, CUES President/CEO. “One--nonprofits sorely need access to talent development; and two, CUES already has many of these resources readily available. That was the beginning of the TalentED initiative.”
“According to recent studies, talent development is an important differentiator in attracting and retaining top performers in the nonprofit sector, just as it is for credit unions,” said Tony Covington, TalentED’s VP/Business Development. “70% of nonprofit employees value professional development opportunities—yet 43% feel their career development needs aren't being met.”
TalentED offers the following to the nonprofit sector:
- TalentED Consulting, customized talent development plans focusing on Governance Education, Leadership Development Programming, Talent Development Planning, or Executive Coaching
- Women in Leadership Cornell Certificate Program ate Program
- Strategy and Digital Marketing Cornell Certificate Program
“Great partnerships—like what we have with our credit union partners, are important. No one can change the world on their own,” said Covington. “We’re excited for credit unions to learn more about TalentED, and discover how TalentED can help them help the nonprofits they are passionate about.”
Learn more about TalentED at TalentED.org. Learn more about CUES at cues.org.
CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With over 35,000 members and growing, we measure success one leader at a time.
Connect with CUES at CUES.org and on LinkedIn, Facebook, Twitter, and Instagram. For daily insights on issues impacting credit unions visit CUmanagement.com.
TalentED, powered by CUES, works with nonprofits to develop the leadership potential of their executive teams, board members, and staff. Nonprofits help people, we help them fulfill that mission by providing premier executive education and leadership development to create a more sustainable organization with lasting impact.
Learn more about how TalentED can help nonprofits by reading the Talented Blog, available on Talented.org, or connecting on LinkedIn and Twitter.
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Teresa Freeborn
Credit union leader, long-time advocate for women, and now author and international fashion brand founder and chair, Teresa Freeborn is an outspoken and sought-after speaker and media commentator who delivers important truths with warmth, compassion and humor.
A champion for the World Council of Credit Unions (WOCCU), she was an inaugural member in WOCCU’s Global Women’s Leadership Network and is currently serving as its chair.
Most recently, Teresa served as President of Kinecta Federal Credit Union, the 35th largest credit union in the nation with approximately $6 billion in assets and 300,000 members. She assumed that role after orchestrating the merger of Kinecta with Xceed Financial Credit Union which she had served as President and Chief Executive since 2006. Having accomplished the goals she set for herself as Kinecta’s president, Teresa decided to step down in late 2021 to write a book that draws insights from her career and aims a penetrating and revelatory light on how and why men are holding women back from reaching corporate C-suites and Board rooms; importantly, she coaches men on what they need to do to become effective allies for women in the workplace. She has also taken on a more active role in helping to grow Smash+Tess, a clothing company she Chairs and co-founded in 2014 with daughter and Smash+Tess CEO Ashley Freeborn.
This new, diverse and intriguing portfolio is classic Teresa Freeborn who has, throughout her four-decade career, advocated for numerous causes about which she is passionate and helped shape the credit union industry in key areas, including diversity and inclusion, as well as technological innovation and genuine collaboration among credit unions.
In support of those goals, Teresa served on the Board of Directors for the Credit Union National Association (CUNA) and chaired that organization’s CU Awareness LLC, an industrywide program that aims to attract more consumers to the credit union category, since its’ inception. She has also served on the Research Council for the Filene Research Institute and chaired both the California Credit Union League’s Board of Directors and the Credit Union Executives Society (CUES) Board of Directors. A mother and grandmother who truly embraces credit unions’ “people helping people” ethos, Teresa has chaired the Credit Union for Kids Advisory Board – Childrens Hospital Los Angeles, and continues to be an active participant in their major fundraising activities. A big believer in the power of education to transform lives, she has also been a trustee of the Western CUNA Management School and served on the Board of the Richard Myles Johnson Foundation which focuses on financial education, particularly for youth.
Teresa has received countless awards and honors for both her achievements and contributions to the credit union community, including the California Credit Union League’s Distinguished Service Award and the CUES Hall of Fame award. In 2020, she was a recipient of the industry’s most prestigious award, the Herb Wegner Memorial Award for Outstanding Individual Achievement, which is bestowed by the National Credit Union Foundation.
A native of Vancouver, British Columbia, Freeborn holds an MBA from Simon Fraser University and resides in Redondo Beach, California.