Being a leader is never easy, and 2020 has had its share of challenges. CUES is here to help you adapt to the changing climate, now and into the future, by offering a digital suite of professional development offerings for you, your staff, and board. 
Be sure to leave room in your 2021 budget for your CUES Membership—you’ll find we’re scaling up, even as others are scaling down, and bringing new benefits to you for the same price. 
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Key Membership Benefits


This online networking tool is dedicated to helping you easily connect and share with other CUES members. Plus, you can join communities, access our documents library, discover tips to help you make the most of your membership—and so much more. Think of it as your CUES Membership hub—access to everything CUES, right at your fingertips.

Save time and keep your organization up-to-date! Easily access and download credit union policy and procedure documents shared by fellow members, and contribute your own for others to use. You’ll find Members Share conveniently located in CUESNet. Access Now

CUES Learning Portal

Included with CUES Membership, CUES Learning Portal, powered by Degreed, offers a great way to stay current with your professional development goals, without travel. This powerful platform houses curated content and preset learning plans on a variety of topics. You can also track items you’ve completed outside of the portal. Plus, you can assign content to your direct reports. Access Now    Learn More

Board Governance Assessment

Take an honest look at your board with this anonymous, online assessment tool. Evaluate board performance in key areas of governance and create a plan to improve. Learn More

Recommended Events

CUES Symposium

Align the strategic vision of your top team through shared learning experiences. At this unique event, CEOs and board chairs must attend together, but will return home a stronger, more unified force. Learn More

CEO Institute I: Strategic Planning

Learn to turn challenges into change. Delve into strategic planning by embracing uncertainty, rather than ignoring it. Learn More

CEO Institute II: Organizational Effectiveness

Effective change management skills are needed for even the most thought-out plan. Reach beyond your area of expertise and include every level of executive management in your credit union. Learn More

CEO Institute III: Strategic Leadership Development

CEO Institute III represents the highest point in your professional leadership development. You’ll uncover the reasons why you lead the way you do, and learn new ways to become a more effective leader. Learn More

CUES Governance Leadership Institute

Strengthen your boardroom contributions as you learn to balance healthy debate and diversity, as well as execute your fiduciary responsibilities. Learn More

Strategic Innovation Institute

Learn to embrace innovation and become a successful agent of change. Graduates of this robust program are well equipped with an understanding of innovation that benefits their credit unions immediately. Learn More

CEO/Executive Team Network

This dynamic conference, designed for CEOs and senior executives, focuses on growth opportunities. You’ll examine strategy and leadership, participate in thought-provoking sessions on the latest industry trends, and enjoy unparalleled networking. Learn More

Strategic Growth Institute

Walk away knowing how to analyze, evaluate, and recommend specific actions to grow your credit union while avoiding common pitfalls. Learn More

As CEO your role comes with prestige and responsibility, but at times, also a sense of isolation. CUES CEO Networking Groups are meant to provide a sense of community and camaraderie through shared problem-solving and networking, with the goal of helping you conquer the challenges only other CEOs can understand. These exclusive, invitation-only groups are comprised of 6-8 CEOs from non-competing markets and are facilitated by esteemed business school faculty. Contact for more information.

Strengthen CEO performance with this unique, web-based CEO evaluation tool combining data provided by both the CEO and directors. Learn More

CUES Consulting strengthens your leadership pipeline by providing direction and focus to support your staff’s growth. Identify and develop current and emerging leaders and high performers within your credit union. Learn More

Improve board recruitment and focus training resources by evaluating individual and collective capabilities to pinpoint skill set gaps in five key areas. Learn More

Through strategic solutions, mergers and acquisitions, lending solutions, and delivery channel solutions, Cornerstone helps credit unions reduce costs, increase revenue and stay competitive. Learn More

Frank Carter, President/CEO, Member One Federal Credit Union, Roanoke, VA, Assets: $1 Billion
Frank Carter
President & CEO
Member One Federal Credit Union
asset size — $1 billion
While we are a large credit union, I think credit unions big or small struggle with the same challenge–finding quality resources you can trust to help develop employees at all levels. For our credit union, our CUES membership has been beneficial in assisting with that challenge. We find the CUES Learning Portal useful, its thoughtful content and pathways make learning about a topic easy. I highly recommend a CUES membership to any credit union seeking to broaden the knowledge of their employees. It has absolutely helped our credit union take employees’ knowledge to the next level!

Achieve Your Professional Goals with CUES

CUES is the trusted source credit unions turn to for vital resources, top industry specific education, and valuable networking connections.

2 minutes

Is Succession Planning a Dirty Word at Your Credit Union?

by Amy Hirsh Robinson