Learn the Ins and Outs of a Vital Role
We scheduled this important opportunity in conjunction with Directors Conference, so plan on bringing your board members along. You’ll attend a mixture of special board liaison-focused sessions designed for you and your colleagues, plus you’ll attend Directors Conference general sessions. See our Agenda tab for more.
As a credit union board liaison, you have a wide variety of responsibilities, from coordinating the logistical details of board meetings, materials, communications and retreats, to helping ensure that your credit union’s board and governance structure are operating as effectively as possible. As the complexity of issues facing the leadership of credit unions grows each day, the job of a board liaison is becoming more and more vital.
This training will include interactive hypotheticals, small group exercises, best practice examples and tips from fellow board liaisons. You’ll also benefit from a helpful set of digital templates, including a draft board liaison job description and relevant guides and examples, to aid you and your credit union’s governance efforts.
From outlining the unique role and responsibilities of a board liaison to developing effective board packets, meeting agendas, committee charters, board portals, and more, this event will offer advice that’s practical and actionable.
We’ll cover:
- Key Responsibilities
- Board Governance
- Compliance and Regulations
- Board Succession Planning
- Effective Meeting Strategies
- Strategy
Agenda
We are currently working on details for our 2025 event. Below is a sample agenda for reference.
Introductory Session
2:00 – 4:00 p.m.
Directors Conference Welcome Reception
4:00 – 6:00 p.m.
Board Liaison Networking Breakfast: Speaker Meet & Greet
7:00 – 8:00 a.m.
Welcome to CUES Directors Conference & General Session
8:00 – 9:45 a.m.
Networking Refreshment Break
9:45 – 10:00 a.m.
Board Liaison Session #2
10:05 – 11:05 a.m.
Networking/Travel Time
11:05 – 11:20 a.m.
Board Liaison Session #3
11:20 a.m. – 12:20 p.m.
Luncheon
12:20 – 1:40 p.m.
Directors Conference General Session
1:40 – 2:40 p.m.
Board Liaison Session #4
2:45 – 3:30 p.m.
Conference Information Desk
7:00 a.m. – 12:00 p.m.
Networking Breakfast
7:00 – 8:00 a.m.
Directors Conference General Session
8:00 – 9:20 a.m.
Networking/Travel Time
9:20 – 9:40 a.m.
Board Liaison Session #5
9:40 – 10:40 a.m.
Networking Refreshment Break
10:40 – 11:00 a.m.
Board Liaison Session #6
11:00 a.m. – 12:00 p.m.
Optional to join last day of Directors Conference
Conference Information Desk
7:00 – 10:00 a.m.
Breakfast
7:00 – 8:00 a.m.
General Session
8:00 – 9:25 a.m.
Networking Refreshment Break
9:25 – 9:40 a.m.
Closing General
9:40 – 10:45 a.m.
Conference Wrap up
10:45 – 11:00 a.m.
Conclusion of Conference
11:00 a.m.
We are currently working on speakers for our 2025 event. Please check back for more information.
Hotel
Manchester Grand Hyatt San Diego
1 Market Place
San Diego, CA 92101
Hotel rates in the CUES block are as follows:
- Run of House: $329/night
- Guaranteed King Room: $354/night
CUES has reserved a limited number of rooms at the Manchester Grand Hyatt San Diego at the discounted rate above. To make hotel reservations, book online here. Room rates and availability are not guaranteed, so CUES recommends making your reservations early. The discounted CUES rate will expire when the block is full or on Thursday, November 13, 2025, whichever happens first. The hotel offers great amenities, discounted rates, and networking opportunities. Staying within the CUES room block will help keep registration prices down.
*Please remember that all hotel arrangements are strictly between you and the hotel. If you have accessibility needs for your stay, please request those directly with the hotel. If you are no longer able to attend or your flight is canceled, you are responsible for calling to cancel your room reservation.
Check-in time is 4:00 p.m., and check-out is 11:00 a.m.
CUES has negotiated a discount when you book with Enterprise and National for this meeting. You can take advantage of our discounted rates by booking online using the below links. Be sure to reference account number SMB3601 when making all reservations.
Enterprise Reservations | National Reservations
We also invite you to enroll in the Emerald Club loyalty program. As an Emerald Club member, you can bypass the counter and choose your own vehicle, earn free rental days, receive arrival & return alerts, receive e-receipts, and maximize benefits while still enjoying our CUES corporate discount. Click here to enroll in Emerald Club (Emerald Club benefits applicable to both Enterprise & National reservations).
Optional Events
Sunday, December 7
9:30 a.m.–11:00 a.m.
$195/person
Embark on a private tour of the USS Midway Museum, an authentic naval aircraft carrier that offers an unforgettable journey through American naval history. This 69,000-ton warship features over 60 immersive exhibits and 29 restored aircrafts, each telling a powerful story of courage, innovation, and service.
Explore the inner workings of life at sea as you walk through the ship’s galleys, officer’s quarters, and sleeping areas. Every corner of the Midway offers a glimpse into the challenges and camaraderie of naval life.
Anchored in the heart of “Navy Town USA” and majestically overlooking San Diego’s iconic harbor, the USS Midway is more than a museum—it’s a living tribute to those who served aboard her.
Join us for a truly immersive experience, where every exhibit and aircraft ignites a deeper appreciation for the naval forces that safeguard our seas.
Tuesday, December 9
1:00 p.m.– 4:00 p.m.
$345/person
Embark on a breathtaking journey along San Diego’s stunning coastline, where natural beauty and dramatic landscapes take center stage. This tour offers a refreshing contrast to the city-focused highlights tour, showcasing the region’s most awe-inspiring views.
We’ll begin at the historic Cabrillo National Monument, where panoramic views of the Pacific Ocean and San Diego Bay set the tone for the day. Explore the Old Point Loma Lighthouse, wander through fascinating tide pools, and learn about the early explorers who first landed on these shores.
Next, we visit the dramatic Sunset Cliffs in Ocean Beach, where waves crash against rugged sandstone formations, creating one of the most photogenic spots in the city. From there, we head to Mission Bay, a vast aquatic playground known for its calm waters and popularity with kayakers, paddleboarders, and sailors.
The journey continues to the world-renowned Glider Port, where hang gliders and paragliders soar above the cliffs. We conclude at Torrey Pines State Natural Reserve, a pristine coastal park known for its rare Torrey pine trees, dramatic bluffs, and some of the most scenic hiking trails in California.
Tuesday, December 9
1:30 p.m.– 3:00 p.m.
$195/person
Embark on a private tour of the USS Midway Museum, an authentic naval aircraft carrier that offers an unforgettable journey through American naval history. This 69,000-ton warship features over 60 immersive exhibits and 29 restored aircrafts, each telling a powerful story of courage, innovation, and service.
Explore the inner workings of life at sea as you walk through the ship’s galleys, officer’s quarters, and sleeping areas. Every corner of the Midway offers a glimpse into the challenges and camaraderie of naval life.
Anchored in the heart of “Navy Town USA” and majestically overlooking San Diego’s iconic harbor, the USS Midway is more than a museum—it’s a living tribute to those who served aboard her.
Join us for a truly immersive experience, where every exhibit and aircraft ignites a deeper appreciation for the naval forces that safeguard our seas.
Spouse/Guest Programs
Complete Experience: The below includes the tour as described, as well as the meal plan.
Monday, December 8
9:00 a.m.– 2:00 p.m.
$695/person
Experience the best of San Diego on this comprehensive, all-in-one tour, highlighting the city’s most iconic landmarks, vibrant neighborhoods, and breathtaking scenery.
We’ll begin with a visit to Coronado Island, renowned for its pristine beaches and the historic Hotel del Coronado. From there, we’ll head to the Historic Gaslamp Quarter, where charming Victorian architecture meets a lively urban atmosphere filled with shops, dining and entertainment.
Next, explore the cultural heart of the city—Balboa Park. For lunch, we’ll stop at Felipe’s in Little Italy, a beloved local favorite known for its authentic Italian flavors and warm, welcoming ambiance.
The tour continues to La Jolla, affectionately known as the “Jewel of San Diego.” We’ll ascend Mount Soledad, where you’ll be treated to 360-degree panoramic views of the city, coastline, and surrounding mountains. Then, we’ll visit La Jolla Shores, a serene, family-friendly beach, and the picturesque La Jolla Cove, where playful sea lions and seals bask in the sun along the rocky shoreline.
This thoughtfully curated tour offers the perfect blend of San Diego’s top landmarks, cultural treasures, and natural beauty, giving you a rich and memorable experience of America’s Finest City.
Separate registration required
Your companion is welcome to join you at the Welcome Reception on Sunday, as well as register for any of our optional activities. We also offer a companion meal program, which includes breakfast Monday through Wednesday for $325 USD.
FAQ
ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)
- Prior to 60 days – full refund
- 31-60 days before start of event – 50% refund
- 0-30 days before start of event – no refunds or credits for future events given
Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event. Substitute attendees are welcome, subject to eligibility.
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.
We are currently working on an Information Sheet for you; it contains everything you need to know about attending this event. Once available, you will be able to find it here.
The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events!
Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request.
We’ll be in touch with any questions we have, and let you know how we can help.
In addition to the great content and speakers we have lined up, your registration includes:
- All educational sessions & materials
- Sunday's welcome reception for attendees and their guests
- Three breakfasts
- One luncheon
Suggested dress for the conference is business casual. Although we try to keep meeting room temperatures comfortable, we suggest you bring a sweater or jacket.
Yes, and it’s all included in your Board Liaison Workshop in person registration! See our Agenda tab for details.
If you have any questions or inquiries, please contact CUES Headquarters at 800.252.2664 or outside the U.S. call 608.271.2664 or email cues@cues.org.
Learn the Ins and Outs of a Vital Role
We scheduled this important opportunity in conjunction with Directors Conference, so plan on bringing your board members along. You’ll attend a mixture of special board liaison-focused sessions designed for you and your colleagues, plus you’ll attend Directors Conference general sessions. See our Agenda tab for more.
As a credit union board liaison, you have a wide variety of responsibilities, from coordinating the logistical details of board meetings, materials, communications and retreats, to helping ensure that your credit union’s board and governance structure are operating as effectively as possible. As the complexity of issues facing the leadership of credit unions grows each day, the job of a board liaison is becoming more and more vital.
This training will include interactive hypotheticals, small group exercises, best practice examples and tips from fellow board liaisons. You’ll also benefit from a helpful set of digital templates, including a draft board liaison job description and relevant guides and examples, to aid you and your credit union’s governance efforts.
From outlining the unique role and responsibilities of a board liaison to developing effective board packets, meeting agendas, committee charters, board portals, and more, this event will offer advice that’s practical and actionable.
We’ll cover:
- Key Responsibilities
- Board Governance
- Compliance and Regulations
- Board Succession Planning
- Effective Meeting Strategies
- Strategy
Agenda
We are currently working on details for our 2025 event. Below is a sample agenda for reference.
Introductory Session
2:00 – 4:00 p.m.
Directors Conference Welcome Reception
4:00 – 6:00 p.m.
Board Liaison Networking Breakfast: Speaker Meet & Greet
7:00 – 8:00 a.m.
Welcome to CUES Directors Conference & General Session
8:00 – 9:45 a.m.
Networking Refreshment Break
9:45 – 10:00 a.m.
Board Liaison Session #2
10:05 – 11:05 a.m.
Networking/Travel Time
11:05 – 11:20 a.m.
Board Liaison Session #3
11:20 a.m. – 12:20 p.m.
Luncheon
12:20 – 1:40 p.m.
Directors Conference General Session
1:40 – 2:40 p.m.
Board Liaison Session #4
2:45 – 3:30 p.m.
Conference Information Desk
7:00 a.m. – 12:00 p.m.
Networking Breakfast
7:00 – 8:00 a.m.
Directors Conference General Session
8:00 – 9:20 a.m.
Networking/Travel Time
9:20 – 9:40 a.m.
Board Liaison Session #5
9:40 – 10:40 a.m.
Networking Refreshment Break
10:40 – 11:00 a.m.
Board Liaison Session #6
11:00 a.m. – 12:00 p.m.
Optional to join last day of Directors Conference
Conference Information Desk
7:00 – 10:00 a.m.
Breakfast
7:00 – 8:00 a.m.
General Session
8:00 – 9:25 a.m.
Networking Refreshment Break
9:25 – 9:40 a.m.
Closing General
9:40 – 10:45 a.m.
Conference Wrap up
10:45 – 11:00 a.m.
Conclusion of Conference
11:00 a.m.
We are currently working on speakers for our 2025 event. Please check back for more information.
Hotel
Manchester Grand Hyatt San Diego
1 Market Place
San Diego, CA 92101
Hotel rates in the CUES block are as follows:
- Run of House: $329/night
- Guaranteed King Room: $354/night
CUES has reserved a limited number of rooms at the Manchester Grand Hyatt San Diego at the discounted rate above. To make hotel reservations, book online here. Room rates and availability are not guaranteed, so CUES recommends making your reservations early. The discounted CUES rate will expire when the block is full or on Thursday, November 13, 2025, whichever happens first. The hotel offers great amenities, discounted rates, and networking opportunities. Staying within the CUES room block will help keep registration prices down.
*Please remember that all hotel arrangements are strictly between you and the hotel. If you have accessibility needs for your stay, please request those directly with the hotel. If you are no longer able to attend or your flight is canceled, you are responsible for calling to cancel your room reservation.
Check-in time is 4:00 p.m., and check-out is 11:00 a.m.
CUES has negotiated a discount when you book with Enterprise and National for this meeting. You can take advantage of our discounted rates by booking online using the below links. Be sure to reference account number SMB3601 when making all reservations.
Enterprise Reservations | National Reservations
We also invite you to enroll in the Emerald Club loyalty program. As an Emerald Club member, you can bypass the counter and choose your own vehicle, earn free rental days, receive arrival & return alerts, receive e-receipts, and maximize benefits while still enjoying our CUES corporate discount. Click here to enroll in Emerald Club (Emerald Club benefits applicable to both Enterprise & National reservations).
Optional Events
Sunday, December 7
9:30 a.m.–11:00 a.m.
$195/person
Embark on a private tour of the USS Midway Museum, an authentic naval aircraft carrier that offers an unforgettable journey through American naval history. This 69,000-ton warship features over 60 immersive exhibits and 29 restored aircrafts, each telling a powerful story of courage, innovation, and service.
Explore the inner workings of life at sea as you walk through the ship’s galleys, officer’s quarters, and sleeping areas. Every corner of the Midway offers a glimpse into the challenges and camaraderie of naval life.
Anchored in the heart of “Navy Town USA” and majestically overlooking San Diego’s iconic harbor, the USS Midway is more than a museum—it’s a living tribute to those who served aboard her.
Join us for a truly immersive experience, where every exhibit and aircraft ignites a deeper appreciation for the naval forces that safeguard our seas.
Tuesday, December 9
1:00 p.m.– 4:00 p.m.
$345/person
Embark on a breathtaking journey along San Diego’s stunning coastline, where natural beauty and dramatic landscapes take center stage. This tour offers a refreshing contrast to the city-focused highlights tour, showcasing the region’s most awe-inspiring views.
We’ll begin at the historic Cabrillo National Monument, where panoramic views of the Pacific Ocean and San Diego Bay set the tone for the day. Explore the Old Point Loma Lighthouse, wander through fascinating tide pools, and learn about the early explorers who first landed on these shores.
Next, we visit the dramatic Sunset Cliffs in Ocean Beach, where waves crash against rugged sandstone formations, creating one of the most photogenic spots in the city. From there, we head to Mission Bay, a vast aquatic playground known for its calm waters and popularity with kayakers, paddleboarders, and sailors.
The journey continues to the world-renowned Glider Port, where hang gliders and paragliders soar above the cliffs. We conclude at Torrey Pines State Natural Reserve, a pristine coastal park known for its rare Torrey pine trees, dramatic bluffs, and some of the most scenic hiking trails in California.
Tuesday, December 9
1:30 p.m.– 3:00 p.m.
$195/person
Embark on a private tour of the USS Midway Museum, an authentic naval aircraft carrier that offers an unforgettable journey through American naval history. This 69,000-ton warship features over 60 immersive exhibits and 29 restored aircrafts, each telling a powerful story of courage, innovation, and service.
Explore the inner workings of life at sea as you walk through the ship’s galleys, officer’s quarters, and sleeping areas. Every corner of the Midway offers a glimpse into the challenges and camaraderie of naval life.
Anchored in the heart of “Navy Town USA” and majestically overlooking San Diego’s iconic harbor, the USS Midway is more than a museum—it’s a living tribute to those who served aboard her.
Join us for a truly immersive experience, where every exhibit and aircraft ignites a deeper appreciation for the naval forces that safeguard our seas.
Spouse/Guest Programs
Complete Experience: The below includes the tour as described, as well as the meal plan.
Monday, December 8
9:00 a.m.– 2:00 p.m.
$695/person
Experience the best of San Diego on this comprehensive, all-in-one tour, highlighting the city’s most iconic landmarks, vibrant neighborhoods, and breathtaking scenery.
We’ll begin with a visit to Coronado Island, renowned for its pristine beaches and the historic Hotel del Coronado. From there, we’ll head to the Historic Gaslamp Quarter, where charming Victorian architecture meets a lively urban atmosphere filled with shops, dining and entertainment.
Next, explore the cultural heart of the city—Balboa Park. For lunch, we’ll stop at Felipe’s in Little Italy, a beloved local favorite known for its authentic Italian flavors and warm, welcoming ambiance.
The tour continues to La Jolla, affectionately known as the “Jewel of San Diego.” We’ll ascend Mount Soledad, where you’ll be treated to 360-degree panoramic views of the city, coastline, and surrounding mountains. Then, we’ll visit La Jolla Shores, a serene, family-friendly beach, and the picturesque La Jolla Cove, where playful sea lions and seals bask in the sun along the rocky shoreline.
This thoughtfully curated tour offers the perfect blend of San Diego’s top landmarks, cultural treasures, and natural beauty, giving you a rich and memorable experience of America’s Finest City.
Separate registration required
Your companion is welcome to join you at the Welcome Reception on Sunday, as well as register for any of our optional activities. We also offer a companion meal program, which includes breakfast Monday through Wednesday for $325 USD.
FAQ
ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)
- Prior to 60 days – full refund
- 31-60 days before start of event – 50% refund
- 0-30 days before start of event – no refunds or credits for future events given
Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event. Substitute attendees are welcome, subject to eligibility.
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.
We are currently working on an Information Sheet for you; it contains everything you need to know about attending this event. Once available, you will be able to find it here.
The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events!
Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request.
We’ll be in touch with any questions we have, and let you know how we can help.
In addition to the great content and speakers we have lined up, your registration includes:
- All educational sessions & materials
- Sunday's welcome reception for attendees and their guests
- Three breakfasts
- One luncheon
Suggested dress for the conference is business casual. Although we try to keep meeting room temperatures comfortable, we suggest you bring a sweater or jacket.
Yes, and it’s all included in your Board Liaison Workshop in person registration! See our Agenda tab for details.
If you have any questions or inquiries, please contact CUES Headquarters at 800.252.2664 or outside the U.S. call 608.271.2664 or email cues@cues.org.
Board Liaison Workshop focuses on leadership and governance.
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