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MADISON, Wis.– CUES has released The State of Credit Union Governance, 2023 in partnership with Quantum Governance, L3C, co-authored by Operations Research at the University of North Carolina at Chapel Hill.

The State of Credit Union Governance, 2023, focuses on four key elements of governance: roles and responsibilities, trust, engagement and accountability. It draws on data collected from the governance assessments of credit union boards, with responses from nearly 200 directors, CEOs and other C-suite staff across the U.S and Canada.

Key findings include: 

• The four elements are correlated in a statistically significant way
• Boards are most effective at building trust and least effective at remaining engaged
• Board and senior management continue to be misaligned in the area of governance

Findings also showed that credit union boards are, in certain targeted areas, stepping up in some very important ways, while they continue to fall far short in other critical ones. 

”We learned something so critical about understanding governance effectiveness through developing this report and we are eager to share that knowledge to help insure the future of credit unions through sound governance practices,” said Quantum Governance CEO Jennie Boden. “As the credit union industry evolves and contemporizes along with our social, economic and technological environments, how these organizations govern themselves is critical to the financial health and well-being of all our communities.”

To learn more about Quantum Governance, visit quantumgovernance.net. To learn more about CUES, visit cues.org. 

CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With over 42,000 members and growing, we measure success one leader at a time.

Connect with CUES at CUES.org and on LinkedIn, Facebook, Twitter, and Instagram. For daily insights on issues impacting credit unions visit CUmanagement.com.

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MADISON, Wis.— CUES is pleased to celebrate Women’s History Month 2023 and support women in the credit union industry with the return of CUES RealTalk!, CUES staff recommended resources, new content, and the CUES Women’s Business Network:    

• CUES staff share their suggestions for learning about women’s history in What We’re Reading For Women’s History Month
• CUES RealTalk! Women in the Workforce is a free online panel discussion focusing on issues women in the workforce often face. Sign up for updates here, and watch last year’s playbacks at content.cues.org/realtalk-playbacks.     
• Advancing Women, a quarterly newsletter from CUmanagement.com, offers information and inspiration for current and aspiring female credit union executives and those who support them.
• Find trustworthy CUES partners when you visit the CUES Women’s Business Network, featuring industry-leading female professionals, business owners and service providers. 
• Watch The Value of Reaching Out, featuring CUES member Alyssa Guillory, CCM, VP/marketing at Unity One Credit Union, as she discusses why it’s important for executives and aspiring leaders to keep their networks strong.  
• Watch Considerations for Women Who Want to Be CEO to learn best practices from Deedee Myers, Ph.D., CEO, DDJ Myers, an ALM First Company and CUESolutions Provider. 
• Listen to CUES Podcast #141, The Connection Between Culture And Well-Being from CUES RealTalk! moderator Laurie Maddalena, MBA, CSP, CPCC, Executive Coach/Consultant, Envision Excellence, and discover the key connections between skilled and authentic leadership and organizational and employee well-being. 
• Read Building A Network Of Constructive Positivity to learn about the value of having a circle of trusted colleagues who are willing to give you authentic feedback. 
• Read Staying Put, Soaring Ahead to discover how one CEO’s path to the c-suite started within the credit union she now leads.  
• CUES continues to offer the DEI Resource page, originally launched in June 2020. It houses many tools to help credit union leaders guide their institutions to a better tomorrow, including learning and content, and links to resources and tools. 
• The Diversity, Equity, and Inclusion Cornell Certificate Program is heading into its third year. This intensive online course helps credit union leaders guide their institutions to a better tomorrow as they learn directly from Michelle M. Duguid, Associate Professor, Associate Dean of Diversity, Inclusion and Belonging at the Johnson Graduate School of Management. 

Learn more about CUES at cues.org. 

CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With over 42,000 members and growing, we measure success one leader at a time.

Connect with CUES at CUES.org and on LinkedIn, Facebook, Twitter, and Instagram. For daily insights on issues impacting credit unions visit CUmanagement.com.

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MADISON, Wis.— CUES is pleased to recognize the 67 credit union executives who have recently completed the prestigious CEO Institute executive education program. Additionally, 30 of the graduates earned their Certified Chief Executive (CCE) designation, signifying their ongoing commitment to professional development. They join the ranks of 759 credit union leaders who have also obtained their CCE, and who are recognized throughout the credit union movement as having established a standard of educational excellence. A complete list of 2019 graduates.

The CEO Institute program was developed specifically for credit unions. It offers a robust professional development experience that is ideal for CEOs who value professional development, credit union executives looking for an in-depth business education to help them reach the next level and future leaders who want to bring more strategic skills to the table.

This three-part graduate-level program takes participants through the full spectrum of leadership preparation. Each of the intensive, week-long programs is held annually at a renowned business school: CEO Institute I: Strategic Planning, at the University of Pennsylvania, The Wharton School, Philadelphia; CEO Institute II: Organizational Effectiveness, at Cornell University, Johnson Graduate School of Management, Ithaca, N.Y.; and CEO Institute III: Strategic Leadership Development, at the University of Virginia, Darden Executive Education, Charlottesville, Va.

The dates for 2020 are:

• CEO Institute I: Strategic Planning, March 29 - April 3
• CEO Institute II: Organizational Effectiveness, April 26 - May 1
• CEO Institute III: Strategic Leadership Development, May 3 – 8
• CEO Institute III: Strategic Leadership Development Summer, August 2-7

For more information about CUES CEO Institute program, visit cues.org/Institutes.

MADISON, Wis.— CUES Advanced Management Program from Cornell University is returning this summer, offering emerging leaders the opportunity to explore eight c-suite positions in-depth. Attendees can also earn the prestigious Certified Credit Union Executive Manager (CEM) designation and an Executive Certificate in Management and Leadership from Cornell University and CUES. The nine-month course runs from July 11, 2023 through April 12, 2024.   

“This program not only offers future leaders access to Ivy League-level education without travel or time out of the office, it also gives credit unions a way to fill their leadership pipelines,” said Christopher Stevenson, CAE, CIE, CUES SVP/Chief Learning Officer. “The deep insights attendees leave with offer an understanding of the challenges those in the c-suite face, and how these leaders think about solving those challenges. Students also learn how to connect their day-to-day role with the purpose of their credit union, so they’ll be ready for advancement when opportunities arise.” 

The program pairs eCornell’s award-winning certificate programs with live-taught online classes, developed and led by Cornell University faculty. All content comes from top-rated programs with proven curricula specifically developed for the credit union industry.
The curriculum covers:  

• The CEO Mindset: Learn about the CEO’s way of thinking, including a look into developing and communicating vision and strategy. 
• The CFO Mindset: Explore financial statements and learn how to connect the numbers to strategy and performance. 
• The COO Mindset: Learn about operations analysis.  
• The CMO Mindset: A look at your credit union’s brand purpose and digital marketing. 
• The CIO Mindset: Prepare for digital transformations and learn how using data and technology can enhance member engagement. 
• The CCO Mindset: Embrace basic contract principles and guidelines. 
• The CRO Mindset: Explore ways to identify and evaluate risk, learn to build constructive partnerships, and discover how to influence without direct authority. 
• The CHRO Mindset: Motivate people for high performance and lead high performance teams. 

Watch the CUES Advanced Management Program Informational Webinar playback to hear firsthand experiences from attendees, and learn more about how this 9-month program enhanced their day-to-day work and contributions to their credit union. 

You can also sign up to get notified of our upcoming webinar outlining the program, happening in April. 

In addition to the Advanced Management course, the CUES Diversity, Equity, and Inclusion Cornell Certificate Program starts March 15. There’s still time to enroll in this two-month course which will help your credit union create a truly aware and inclusive work culture. 

Learn more about CUES eCornell certificate courses at cues.org/Cornell. Learn more about CUES at cues.org. 

CUES is the leading talent development solutions provider for credit unions in North America. We educate, develop and support credit union CEOs, executives, directors, and emerging leaders through partnerships with premier business schools, live and online events, digital learning, networking, and premium content. With over 42,000 members and growing, we measure success one leader at a time.

Connect with CUES at CUES.org and on LinkedIn, Facebook, Twitter, and Instagram. For daily insights on issues impacting credit unions visit CUmanagement.com.

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