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Jim Austin
Jim Austin, a former senior executive at Baxter Healthcare, combines business strategy and organizational development theory with extensive industry experience. His expertise is in working with senior management on strategic planning, organizational change, strategy execution and new business growth. In July 2016, Springer published his book,Leading Strategic Change in an Era of Healthcare Transformation, co-authored with two other Brown faculty, for healthcare leaders trying to drive transformational change in their institution (click for more information).
As a faculty member for Duke CE, Jim delivered senior level seminars on Strategy, Strategic Execution Innovation and Decision-making for a range of clients including Sprint, BBA Aviation, Roche China and JP Morgan Chase. Jim is also a lecturer at the Aresty Institute of Executive Education, Wharton Business School, where he tailored and delivered senior-level seminars on Strategy, Strategic Execution, Scenario Planning and Critical Thinking at a number of leading companies including Boston Scientific, Coca-Cola. Lincoln Financial, GE, Boston Scientific and Hitachi. In 2013, Brown University appointed Jim a Senior Lecturer of Healthcare Leadership where he heads a graduate Marketing & Management seminar. Jim is a Business Management Professor at the Lake Forest Graduate School of Management where he received the “Most Distinguished Corporate Education Faculty Member” (2009-10) and the “Learning Excellence” (2012) awards. He is also an Adjunct Faculty in the Department of Health Systems Management, College of Health Sciences, Rush University, where he teaches a graduate seminar on Healthcare Ethics.
From 2005-2016, Mr. Austin worked at Decision Strategies International, leaving as a Senior Principal. There he led numerous projects including scenarios of the future for a Medical Devices firm; R&D priorities for a major consumer products company; a strategic plan for the American College of Radiology; scenarios of the future for the League of Southeastern Credit Unions; and a new vision, strategic priorities for the national and IL Boards, Volunteers of America (VOA). Jim now heads his own firm, JH Austin Associates, Inc.
Prior to joining Decision Strategies, Jim worked for 12 years at Baxter Healthcare, the last four as Vice President of Strategy Development for the Renal Division. Jim identified new business opportunities, facilitated annual strategy planning processes and worked with senior management on organizational development for this rapidly growing, nearly $2B Division. Before Baxter, Jim was Assistant to the President for ANCHOR HMO, a subsidiary of Rush Medical Center, Chicago. Prior to his move to Chicago, Jim worked as a Consultant for Arthur D. Little, Inc., where he led a number of large-scale planning, business development and strategic positioning studies. Between college and graduate school, Jim spent four years as an Economist/Planning Officer in the Ministry of Finance, Botswana.
Jim holds a B.A. in Economics and Politics from Yale University. He was a Special Student at the Massachusetts Institute of Technology in the Urban Studies Department, and received a joint Masters in Public Affairs (MPA) and a Masters in Urban and Regional Planning (MURP) from the Woodrow Wilson School, Princeton University. Jim was past Chairman of the Strategic Leadership Forum, a Board Member of the National Kidney Foundation of Illinois, a past Member of the Board of Directors for the University Club of Chicago, Treasurer of LaSalle Language Academy and Member of the Admissions Committee for the Latin School of Chicago.
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Harvard ManageMentor
CUES is pleased to bring Harvard ManageMentor to our Unlimited and Unlimited+ members!
You’ll find easy access to over 40 courses covering essential business topics, offering your credit union an easy way to invest in your management and leadership development. We hope you and your team will take full advantage of this on-demand learning and performance support resource from Harvard Business Publishing, the author of Harvard Business Review.
How to Avoid a Drop in Mortgage
How to avoid a drop in mortgage applications and maintain mortgage volumes by using available resources.
Original Air Date: July 9, 2020
1:00 p.m. Central Time
COVID-19 has brought many opportunities and challenges, and no one knows that better than your mortgage team. Because of recent mortgage rate drops, and the subsequent refi boom, your mortgage team stepped up, took on the demand, and likely produced results they never thought possible. It is amazing what ...
Delaware Valley Council
Creating community within the credit union industry in Pennsylvania and Delaware
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- Login to your account at cues.org.
- Visit your Council Community here.
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Meet Your Council Officers:
Chair: Drew Stanley, Franklin Mint FCU
Vice Chair: Kevin Quinn, Freedom CU
Treasurer: Jeff Chelius, Riverfront FCU
Secretary: David Obarowski, Spirit FCU
Directors:
Bret Krevolin, Utilities Employees CU
John Melcher, First Commonwealth FCU
Marianne Drumm, Trumark Financial
Florida Council
Creating community within the credit union industry in Florida
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- Visit your Council Community here.
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Meet Your Council Officers:
Chair: Scott Gladden - Innovations FCU
Secretary: Kenny Ray Mitchell - Innovations FCU
Directors:
Scott Binder - Suncoast CU
Elizabeth Oakes
Elite Access: Cultivating a Design Thinking Mindset for Problem-Solving Playback
During this session, you’ll learn more about the basics of design thinking and how you can move through the “friction” moments to solve problems. This interactive session will allow you to reflect on a current problem and understand how cultivating a design thinking mindset can help you proactively transform your world using human-centered solutions.
CUES Podcast to Celebrate its 100th Episode with Questions from Listeners, Giveaway
MADISON, Wis.—The 100th episode of CUES Podcast is set to hit the airwaves this fall, and to celebrate, listeners are being asked to help shape the topics that will be covered in this special installment.
“The CUES Podcast averages 900 downloads a month, offering a free and easy way for the industry’s professionals to hear directly from experts. We thought what better way to celebrate this milestone than to have our listeners’ questions answered,” said James Lenz, CUES’ Professional Development Manager and CUES Podcast founder and host. “Listeners can call 325.603.2589, and leave a voicemail, letting us know what questions they’d like answered. We’ll reach out to industry experts, get the answers, and play the questions and responses on the 100th episode.”
Those who leave a question and meet qualification criteria will be entered to win a pair of Jabra Elite 65t earbuds, valued at $150.
Since launching in 2016, CUES Podcast has featured a wide variety of industry leaders and cross-industry experts discussing their perspectives on credit union topics and trends.
“Over the years, we’ve explored topics like strategy, member experience, marketing, mentoring, innovation, governance and leadership. More recently we’ve focused on topics to help today’s leaders deal with current crises,” said Lenz.
Learn more about participating, and see the contest rules at cues.org/Podcast100. You’ll also find a submission form, for those who would rather submit their questions electronically. For a list of all CUES Podcast episodes, visit CUmanagement.com/Podcasts. To find out more about CUES, visit cues.org.
CUES’ mission is to educate and develop credit union CEOs, executives, directors and future leaders.
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