BankersHub Interest Form
Real-world fraud scenarios, industry-specific compliance training, certifications, and expert-led courses—built for credit unions. Want to learn more? Submit the interest form below to get started!
Real-world fraud scenarios, industry-specific compliance training, certifications, and expert-led courses—built for credit unions. Want to learn more? Submit the interest form below to get started!
Participation only takes about 30 minutes, and your CU’s data helps ensure CUES Compensation Survey reports remain accurate, valuable, and representative.
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With over 1,500 successful projects completed, the team at Engage fi is a blend of consultants, educators, integrators and advocates. We are laser-focused on guiding financial institutions through our proven process and enabling them to make informed, timely decisions on vendor relationships so they can change at the speed of the consumer. Engage fi has negotiated over $3 billion in savings and incentives for our clients. We have a unique approach, and our strategic projects are as unique as the clients we serve. Let’s Engage! www.engagefi.com
MADISON, WI – CUES is proud to announce this year’s distinguished award recipients, celebrating visionary leaders and one exceptional credit union redefining excellence and inspiring the movement’s next generation of trailblazers. Congratulations to:
CUES Outstanding Chief Executive—Joseph Hearn, CCE, President/CEO, Dupaco Community Credit Union, Dubuque, IA
This award recognizes outstanding leaders at the CEO level who display professional achievement, support employee motivation, and are dedicated to their community. Under Hearn’s visionary leadership, Dupaco has more than doubled its membership, become a designated U.S. Treasury Certified Development Financial Institution, and launched ‘Invest in You,’ an internal initiative that resulted in an average of 33 hours of dedicated training for each Dupaco employee.
CUES Distinguished Director Award—Dr. Rick Will, Board Chair, USF Credit Union, Tampa, FL
The CUES Distinguished Director Award honors a board or committee member whose achievements have strengthened their credit union. Dr. Will exemplifies the ideal of an engaged, forward-thinking, values-driven leader deeply committed to the mission of people helping people. As chairperson, Dr. Will has strengthened the USF Credit Union board through active participation, thoughtful governance, and by encouraging strategic dialogue among his peers. Beyond USF Credit Union, Dr. Will champions the cooperative difference to elevate industry dialogue.
John Pembroke Catalyst for Change Award—Peak Credit Union, Olympia, WA
The John Pembroke Catalyst for Change Award celebrates advancements in the diversity, equity, and inclusion space. Since a major merger in 2023, Peak has embedded belonging into its core, launching initiatives like ERGs, pay equity, and community outreach. Led by a dedicated DEI & Development team, the credit union has fostered a culture where everyone feels valued, making DEI a foundational part of their operations and services. Their strategic and authentic efforts serve as a powerful model for the credit union industry, showcasing how an inclusive environment can drive meaningful, transformational change in communities.
CUES Hall of Fame Inductee—Charles E. (Chuck) Fagan III, President and CEO, Velera, St. Petersburg, FL
CUES Hall of Fame inductee Chuck Fagan is recognized for his transformative leadership, dedication to developing industry talent and innovation, and influential advocacy as a community leader. As president and CEO of Velera, Fagan has guided strategic direction to deliver exceptional results for owner credit unions. During his tenure as CUES CEO, he advanced leadership development and collaboration across the industry, leaving a lasting legacy that continues to strengthen credit union executives today.
"CUES is honored to recognize the outstanding efforts of those dedicated to driving positive change in our industry," said Brian Cacic, CUES VP/Member Experience. "Join us in celebrating the innovative trailblazers who are raising the bar for the entire movement."
The CUES Distinguished Director Award will be presented at CUES Directors Conference, December 7-10, 2025, San Diego, CA. The CUES Outstanding Chief Executive and CUES Hall of Fame induction will be celebrated at CUES Symposium, February 1-5, 2026, Wailea, Hawaii. Peak Credit Union will be honored at a private celebration.
Visit cues.org/awards-recognition to learn more CUES Awards, and discover more about CUES at cues.org.
About CUES
For over 60 years, CUES has advanced the credit union movement by developing exceptional purpose-driven leaders who meet the unique needs of their organizations and the communities they serve. CUES partners with credit unions to elevate the leaders of today and tomorrow through exclusive networking and event opportunities, programs that facilitate personal and professional development, and unmatched digital and in-person learning experiences. Visit CUES.org to learn how CUES plays a pivotal role in shaping the future of credit unions.
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Brian partners with industry leaders in payments and community financial institutions to create competitive payments programs. Brian helps credit unions position themselves competitively in their own communities and maintain profitability throughout their payments programs. He spent 23 years in the highly competitive consumer payments marketplace and is a recognized leader in payments solutions and innovative technologies. He is a frequent speaker on the future of payments, new payments trends, mobile banking, alternative payments, and how new payments technologies will transform the current banking space.
John W. Andrews, CCP, CSCP, SPHR, Executive Vice President, specializes in executive compensation, Board governance, sales and variable pay design, market research, and strategic planning. Andrews has demonstrated competency as an executive compensation consultant, human resources trainer, and strategic planning facilitator. John has also worked with KPMG Peat Marwick, the Center for Coastal Studies, and the National Association of
Insurance Women.
He has served as an expert witness and executive compensation consultant to regulatory agencies such as the National Credit Union Administration, the Pennsylvania State Department of Banking, and the California Department of Business Oversight.
John has diversified consulting experience where he has served as an executive compensation and organizational development consultant to numerous corporate, notfor-profit, and trade association clients. Examples of CUSO clients include Constellation (fintech start-up), TruHome, and the American Credit Union Mortgage Association. Notfor-profit clients include the Texas Methodist Foundation, the Evangelical Lutheran Church of America, Mission Investment Fund, the Texas Municipal League, The City of Yoakum, Centenary College, and The Woodlands Ballet Theatre.
He holds a Master’s Degree in Organizational Communication from Emerson College, Boston, and a B.S. from the University of Tulsa. John has held the Certified Compensation Professional designation of the World-at-Work Association since 1993 and the Senior Professional in Human Resources designation of the Society for Human Resource Management since 1996. Areas of certified competency include Job Analysis, Quantitative Analysis, Pay Structure Development, Performance Manager, and Employee Benefits.
John has published articles in The Credit Union Executive, The Federal Credit Union, Credit Union Technology, The Eastern Communication Annual, Today’s Insurance Women, The Public Relations Student Society of America Journal, and Ball State University’s Public Relations Journal. He has served as Co-Editor for D. Hilton’s Credit Union Executive, Staff and Benefits Compensation Surveys, and the Center for Coastal Studies’ cookbook, Enjoy Noveau Fishe.
Philip Hinz is a Senior Product Manager at OnBoard, where he helps modern boards meet, collaborate, and make smarter decisions. With more than 15 years of product management experience across education, healthcare, and board governance, he focuses on simplifying complex workflows and improving the board experience.
Philip leads key initiatives within the OnBoard AI Suite, working closely with governance professionals to deliver practical insights and automation that reduce manual effort and support more informed, strategic decision-making.
Josh DeTar, EVP of Evangelism at Tyfone, is a passionate advocate for leveraging technology to empower credit unions. A self-described "tech geek" whose "tongue is purple from drinking the community financial institution (CFI) Kool-Aid," Josh is renowned for transforming complex tech concepts into actionable strategies.
During his 8+ year tenure at Tyfone, Josh's extensive experience in driving technological adoption and impact positions him uniquely to deliver practical, implementable solutions.
A personal recipient of a credit union's transformative impact on his own financial journey, Josh's deep-seated commitment fuels his mission to empower CFIs with innovative digital banking solutions that foster financial wellness. He genuinely believes, "I want to see more people live financially healthy lives with positive financial futures. Financial independence is very freeing."
Beyond his role at Tyfone, Josh's dedication to community and collaboration is evident. He hosts Tyfone's "Digital Banking Podcast," a top-ranked industry podcast where he's interviewed over 130 guests, including Financial Institution leaders and innovators, to industry consultants, and fintech pioneers. He also actively serves his community as a board member and chair of the supervisory committee for Cutting Edge Federal Credit Union. His passion for giving back extends to leading Java4Kids, a partnership between Tyfone and Credit Union 4 Kids (CU4Kids) that raises significant funds for Children's Miracle Network Hospitals through coffee sales, aiming to expand its reach across the country.
His influence and expertise have been recognized, including being named a Credit Union Times’ 2024 LUMINARIES Finalist in the Rising Star category, and his "Digital Banking Podcast" consistently ranks among the top global podcasts.
Tim applies essential principles of leadership transformation and somatic development to support clients to grow, change, and evolve toward a higher and more masterful expression of their leadership competencies and presence. He has become a positive catalyst and a force multiplier for many high performing individuals and teams seeking to strengthen their bench, prepare for and manage transition, and to navigate strategic conversations.
Tim is an Associate Certified Coach, certified by the International Coaching Federation, and a Master Somatic Coach, certified by the Strozzi Institute, where he is also on the teaching staff. He is also a primary coach in the “C” Yourself executive development program and a lead teacher of DDJ Myers award-winning Emerging Leaders Program, which helps to build the next generation of leaders.