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Elizabeth Mannix
Professor Elizabeth Mannix is the Ann Whitney Olin Professor of Management at the Johnson Graduate School of Management. Her research and teaching is focused on effective organizational performance, and the factors that make individuals motivated, high-performing leaders and team members. Specific topics include:a uthentic leadership, principled negotiation and influence, the role of emotional intelligence in business settings, organizational change, women in leadership, and diversity.
Professor Mannix is the author of over 50 peer reviewed articles, published in such journals as Administrative Science Quarterly, Psychological Science in the Public Interest, Organizational Behavior and Human Decision Processes, Journal of Experimental Social Psychology, Journal of Personality and Social Psychology, Journal of Applied Psychology, and the Academy of Management Journal. She is the co-editor of the 15-volume book series, Research on Managing Groups and Teams. Her work has been recognized by awards from organizations including the Academy of Management, Small Group Research, and the International Association for Conflict Management.
Mannix served as the associate dean for Executive MBA programs at Cornell University from 2012-2017. She also served as the director of the Institute for the Social Sciences from 2005-2008, established to promote interdisciplinary research and to increase the university's prominence in the social sciences. Mannix is also the recipient of Johnson's inaugural EMBA Globe teaching award, as well as the Faculty Research Award. She is a fellow of the American Psychological Society, the Society for Organizational Behavior, and The Academy of Management. She is currently an associate editor of the Academy of Management Review. Professor Mannix teaches and consults with firms, universities, and professional societies around the world.
2019 Outstanding Chief Executive Award Winner Named
MADISON, Wis.— CUES is pleased to announce the 2019 Outstanding Chief Executive award winner is Sterling Nielsen, President/CEO, of Mountain America Credit Union, Sandy, UT. The CUES Outstanding Chief Executive award recognizes credit union CEOs who have rendered exceptional service and made outstanding contributions to strengthen their credit union and the industry.
Since joining Mountain America as CEO in 2008, Sterling led the credit union through the recession and achieved significant growth in the subsequent years. In 2013, he unveiled an ambitious ten-year, $10 billion plan. The strategies set forth by Sterling allowed the credit union to grow at an average of 17.39% from 2016 to 2018. With approximately $9 billion in assets, the credit union is currently on track to achieve the $10 billion goal, two years ahead of schedule.
In addition to the strategic vision needed to lead a successful credit union, Sterling sees the impact each employee has on the success of the organization. He believes in hiring and retaining the best talent possible and doing everything he can to ensure that employees are engaged to take care of the member. He has spent his time as CEO introducing new and enhancing existing programs to ensure employees can develop and grow. The various programs he’s implemented show his commitment to employees and allow Mountain America to retain the best talent possible.
Sterling’s commitment to helping people has led him to actively support the community by serving on various boards and committees. He currently serves on the Western CUNA Management School board of trustees, Utah Credit Union Association board, Kem Gardner Policy Institute Advisory board, CU Direct Board and the Hale Centre Theatre board of trustees.
He will be honored at CUES CEO/Executive Team Network™, November 4-6, 2019, Amelia Island, FL. CEO/Executive Team Network is one of CUES most popular events of the year, delivering multiple jam-packed days led by renowned speakers from inside and outside the CU industry exploring vital issues and essential topics, interactive discussions, and plenty of networking opportunities.
To learn more about CUES Awards, visit cues.org/Recognition. Visit cues.org/CNET to register for, CEO/Executive Team Network.
CUES’ mission is to educate and develop credit union CEOs, executives, directors and future leaders.
Note to Editor: Photo Attached
Caption: 2019 CUES Outstanding Chief Executive award winner Sterling Nielsen, President/CEO, of Mountain America Credit Union, Sandy, UT.
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Boosting Onboarding & Engagement Strategies Playback
Originally Aired: October 1, 2019
Presenter: Karan Bhalla, CEO, CU Rise Analytics
How long does it take to cultivate member loyalty? The truth is, the process begins as soon a member joins your credit union. Implementing an effective, seamless, and automated “Member Onboarding Engine” is key to creating long-time loyal members. But the traditional credit union approach is fragmented and full of missed opportunities. ...
Chris Jones
Christopher J. Jones is an Executive Benefit Consultant at O. M. Financial Group, the specialists in implementing Supplemental Executive Retirement Plans in Credit Union and other non-profit organizations. He is a Financial Planner at the Center for Wealth Preservation (CWP), headquartered in Syosset, NY. Utilizing over 29 years of experience in financial services, Chris works with an experienced team of planners in estate, business, investment, retirement planning and executive compensation. Working with non-profits, business owners, professionals and families, he provides exceptional service, recommends innovative ideas & concepts and utilizes blue chip quality products, to address the unique needs of each client.
Prior to joining OM Financial Group and CWP, Mr. Jones was a partner at the Financial Solutions Group with Sagemark Consulting. During his career, Mr. Jones has moved vertically, holding positions ranging from Financial Advisor to Managing Partner. While working as a Lead Managing Partner, Mr. Jones received the Master Agency Award and International Management Award at the Platinum level from GAMA. Mr. Jones has attained the Certified Financial PlannerTM (from the Certified Financial Planner Board of Standards, Inc.), Chartered Financial Consultant, and Chartered Life Underwriter (from the Chartered Life Underwriter Institute), among other professional designations.
Operating in a Collaborative World: The Art of Woo - Session 1
Session 1 will discuss the role persuasion plays in helping you work with and through others. You will learn about and discuss:
- Persuasion styles and how you can adapt them to achieve desired outcomes
- Barriers to communication and collaboration, and methods to overcome
- Techniques to build momentum for ideas and motivate others to take action
Operating in a Collaborative World: Teamwork - Session 2
Session 2 supports your ability to:
- Create a team structure that energizes members and maximizes productivity;
- Diagnose sources of misalignment, such as conflicting styles, as they arise,
- Identify and enact specific behaviors to align your team and boost group performance.
Advance Management of Your Lending Economic Engine Playback
Lending is the primary economic engine for most credit unions. As with any economic engine, lending does not come without risks. Sector risk, interest rate risk, credit risk, and liquidity risk, just to name of few, are all intermingled. Layering on consumer preferences and competition, changing in what feels like a blink of an eye, significantly ups the ante to advance the management of the lending economic engine.