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CHIEF TECHNOLOGY OFFICER
Credit Union of Denver
$1.19B Assets
Lakewood, CO

Credit Union of Denver (CUD) is seeking a forward-thinking Chief Technology Officer (CTO) to lead enterprise technology, strengthen cybersecurity, and enable the organization’s continued
growth.

This role partners closely with the CEO, executive leadership team, and Board of Directors to set enterprise technology direction and ensure technology investments clearly support business priorities and the member experience. The CTO has accountability for enterprise infrastructure, cybersecurity, architecture, data, and platform performance, with a critical mandate to simplify and integrate a complex environment to improve scalability and create a seamless experience for both employees and members.

The CTO sets and executes a multiyear technology roadmap that strengthens the organization’s foundation while enabling scalable, sustainable growth. This leader balances innovation with
discipline, advances modernization initiatives, applies AI and automation where they deliver measurable value, and maintains a strong cybersecurity and risk posture. Equally important, the
CTO builds organizational capability by developing a strong, accountable, and future-ready technology team.

The right leader will:
Influence enterprise strategy and key decision-making
Strengthen cross-functional alignment and enterprise technology integration
Bring clarity and confidence to technology, cybersecurity, and risk discussions
Build and develop a high-performing team with a strong leadership bench, technical capability, and a culture of accountability and continuous improvement

What we’re looking for
We are seeking an accomplished technology executive with 10 - 15 years of progressively responsible leadership experience managing complex technology environments, preferably within financial services or a similarly regulated industry.
The ideal candidate brings strong expertise in enterprise systems, cybersecurity, digital platforms, and modernization initiatives, along with the judgment and executive presence to operate effectively across the organization, including with the Board.

Successful candidates will offer:
Significant senior leadership experience overseeing enterprise technology, infrastructure, and security
A track record of aligning technology strategy with business objectives and measurable outcomes
Experience leading large-scale modernization initiative efforts, building on core system transformation, system integration, and platform rationalization
Deep understanding of cybersecurity, risk management, and regulatory expectations
Experience leveraging data, AI, and automation to improve efficiency, insight, decision-making, and net worth / net income enhancement
Strong people leadership expertise, including building, coaching, and developing high-performing teams and future leaders, supported by a minimum of five years of supervisory experience, preferably within executive management or senior management roles
The ability to balance strategic vision with operational execution
Bachelor’s degree plus professional certifications, or Master’s degree preferred

Why Credit Union of Denver?
Credit Union of Denver serves its members with a strong commitment to trust, reliability, and long-term financial well-being. As a growing organization, CUD is focused on strengthening its foundation while preparing for the future, one in which technology plays a central, strategic role.

For the right leader, this is a compelling opportunity to:
Influence enterprise-wide strategy
Lead meaningful technology modernization efforts
Strengthen a critical function and the people within it
Make a lasting impact in a mission-driven organization

Technology Stack
Key platforms include Corelation Keystone, Alkami, MeridianLink, Velera, Azure, Microsoft SQL Server, Power BI, and other enterprise technologies that support scalability, cybersecurity, and a digital member experience. A detailed technology stack and architecture overview will be shared with select candidates during the interview process.

Compensation & Benefits
Targeted Start Date: August 2026
Base Compensation: The base salary for this position is $295,849 to $311,420, depending on experience and qualifications.
Annual Incentive: Target bonus opportunity of up to 20% of base salary. The incentive plan is based on 12 performance metrics established by the Board and aligned across the senior leadership team. The incentive will be prorated for the first year of employment based on the start date.

Paid Time Off:
Vacation:
Accrues at 6.67 hours biweekly (approximately 20 days annually) starting the first full week of employment
Increases to 8 hours biweekly (approximately 24 days annually) after 2 years of service
Sick Leave:
Accrues at 4 hours biweekly for full-time employees
Retirement Benefits:
401(k) Safe Harbor Plan:
Eligible on the first of the month following 30 days of employment
Employer currently contributes:
2% of eligible earnings and
100% match on the first 4% of employee contributions, up to the limit allowed by law
Executive 457(b) Plan:
Eligible upon hire
Allows voluntary pre-tax deferrals
No employer contributions
Relocation & Housing:
Relocation Assistance:
Up to $17,250, with three bids required; the lowest bid selected
Temporary Housing:
Furnished housing provided up to $2,500 per month for up to 6 months
Repayment Agreement:
If employment ends (voluntarily or for cause) within the first 3 years, a pro-rated portion of relocation and housing expenses must be repaid.
Travel & Expenses:
Reimbursement for business-related travel, including mileage, airfare, lodging, ground transportation, and incidentals, in accordance with company policy
Health & Insurance Benefits
Medical Insurance:
Three plan options, including a $0 premium option, Health Reimbursement Account (HRA), and Health Savings Account (HSA)
Dental & Vision Insurance:
Two dental plan options (including orthodontia coverage)
Vision coverage available
Additional Coverage:
Employer-paid Life Insurance, AD&D, and Short- and Long-Term Disability
UNUM Supplemental Insurance (includes travel insurance and will preparation discounts)
Additional Benefits & Incentives:
11 Paid Holidays
Bereavement and Jury Duty Leave
Volunteer Time Off to support community engagement
Employee Loan Rate Benefit Program
Employee Assistance & Wellness Programs
Flexible Spending Accounts (FSA)
Profit Sharing Program & Service Awards
Educational & Certification Assistance
Early Access to Earned Wages
Employee Discount Program (via LifeMart: travel, childcare, groceries, and more)
Free Onsite Parking

ABOUT DDJ MYERS, an ALM First Company
DDJ Myers is the executive search consultant for this organization. Our expertise is in supporting leadership teams in sustainable practices for high-performing organizations through succession planning, leadership development programs, executive coaching, board governance and renewal, and executive search. Please learn more about us at www.ddjmyers.com.

Job Summary
We are seeking a strategic and data-driven Senior Loyalty & Lifecycle Marketing Manager to lead our member growth, engagement, and retention efforts at Farmers Insurance Federal Credit Union (FIGFCU). In this role, you will drive sophisticated lifecycle marketing strategies, optimize CRM platforms, and deliver personalized member communications across digital and direct channels. Your leadership will be instrumental in supporting FIGFCU’s transformation into a data-driven, digitally enabled, and member-centric organization..________________________________________
Responsibilities
Lifecycle Marketing Strategy & Execution
• Develop and execute end-to-end lifecycle marketing strategies for acquisition, onboarding, engagement, retention, and reactivation.
• Design personalized member journeys using lifecycle stages, product ownership, and engagement data.
• Optimize automated marketing campaigns across multiple channels (email, SMS, push, direct mail, digital).
• Collaborate with internal teams to align lifecycle campaigns with organizational priorities.
CRM & Marketing Technology Ownership
• Serve as the business owner for CRM and lifecycle marketing platforms.
• Lead segmentation, campaign audience selection, and member communication orchestration.
• Enhance personalization, targeting, and campaign effectiveness through member data optimization.
Member Retention & Loyalty
• Develop and implement proactive retention and loyalty strategies.
• Analyze member behavior to identify opportunities for engagement and relationship expansion.
• Support initiatives to improve member satisfaction and Net Promoter Score (NPS).
Campaign Management & Optimization
• Lead planning, execution, and optimization of multi-channel marketing campaigns.
• Establish A/B testing frameworks and use insights to improve campaign performance.
• Monitor and report on key performance metrics including engagement, retention, and ROI.
Leadership & Collaboration
• Lead and mentor team members supporting lifecycle marketing initiatives.
• Foster a culture of innovation, accountability, and continuous improvement.
• Work cross-functionally to ensure marketing efforts align with FIGFCU’s strategic priorities and brand standards.
________________________________________
Qualifications
Required
• Bachelor’s degree in Marketing, Business, Communications, or related field.
• 7+ years of experience in CRM, lifecycle, digital, or retention marketing.
• Experience managing automated member/customer journeys and lifecycle campaigns.
• Proficiency with CRM and marketing automation platforms.
• Strong analytical and project management skills.
• Demonstrated success in driving engagement and retention metrics.
• Excellent communication and collaboration abilities.
Preferred
• Experience in financial services, banking, credit unions, fintech, or regulated industries.
• Experience with platforms such as Salesforce Marketing Cloud or HubSpot.
• Understanding of digital banking and member data environments.
• Experience managing or mentoring team members.
________________________________________
Success Indicators / Competencies
• Core Competencies
• Strategic Thinking
• Member-Centric Mindset
• Data-Driven Decision Making
• Collaboration & Influence
• Innovation & Continuous Improvement
• Execution Excellence
• Analytical Problem Solving
• Communication & Storytelling
________________________________________

Why Join FIGFCU
At FIGFCU, we are transforming the future of member banking through innovation, personalization, and purpose-driven growth. This is an opportunity to help shape a modern lifecycle marketing function inside a forward-thinking financial institution committed to improving the financial lives of its members. You will join a collaborative organization focused on digital transformation, meaningful member experiences, and long-term strategic growth

Looking to gain real-world experience in sales, client support, and employee benefits? InterLutions, a credit union service organization (CUSO) owned by Corporate Central Credit Union, is seeking a motivated Sales Support Intern to assist our team as we deliver innovative employee benefit solutions to credit unions across the country.

This internship is a great opportunity for a student interested in sales, business operations, HR, or insurance to learn in a supportive, professional environment while making a meaningful impact. This role supports InterLutions’ mission of helping credit unions deliver meaningful benefits to their employees and members.

What You’ll Learn & Support

• Assist with scheduling and coordinating meetings with prospective and existing clients
• Help prepare meeting materials and support post-meeting follow-up
  Maintain accurate CRM records and support sales pipeline organization
• Support renewal activities by organizing data, documents, and timelines with guidance from the sales and client services teams
• Assist the client services team with administrative and client-facing tasks
• Help with reporting, data cleanup, and basic process improvement projects

• Gain exposure to employee benefits, client relationship management, and sales operations

   

Requirements

• Currently pursuing a degree in Business, Marketing, HR, Insurance, Finance, or a related field
• Strong organizational skills and attention to detail
• Comfortable using Microsoft tools (Outlook, Excel, Word); CRM experience is a plus but not required
• Clear communicator who enjoys working with different teams
  Professional, dependable, and eager to learn
• Ability to handle confidential information responsibly
   

What You’ll Gain

• Hands-on experience supporting sales and client services in a professional setting
• Exposure to employee benefits and the credit union industry
• Mentorship and learning opportunities from experienced professionals
• A strong resume-building opportunity for future careers in sales, HR, or operations
   

Why Corporate Central Credit Union?

Corporate Central was recently recognized with a "Great Place to Work" certification. We cultivate a culture of respect, ethics, teamwork, and innovation. We serve as a trusted partner and advisor to credit unions and provide this value with the same high-level of trust and appreciation we offer our employees.

We offer competitive compensation and more importantly, a culture that empowers you to balance the contributions you make to your profession, your family and friends, and your community. We offer flexible work arrangements so you can enjoy a healthy work-life balance.

At Corporate Central you are part of a larger movement centered on "People Helping People"!