Emily Engstrom
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Director of Client Success
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AdvantEdge Analytics
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Speaker
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John Papadia
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Client Strategy Consultant
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AdvantEdge Analytics
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John Papadia
John has more than 20 years of experience as an entrepreneur, CEO, senior strategist, engagement manager and practice leader in data and analytics. He specializes in building data-driven cultures at credit unions – transforming how they serve members, reach new ones, minimize risk and compete in a changing financial services landscape. John and his consulting team are experts across the data and analytics lifecycle, spanning data strategy and roadmap development, enterprise data warehousing, predictive analytics, process enablement, change management and outsourcing/cost reduction initiatives. They bring their Fortune 500 experience to each engagement, tailoring deliverables to the credit union's vision and goals, organization and resources, and unique members and communities.
John E. Oliver
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Founder/Principal
Name of Credit Union
CUplanning.com
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https://www.linkedin.com/in/john-oliver-17539314/
Emily Engstrom
As the leader of the Client Success team, Emily provides the critical last piece of your data puzzle. Whether you want to use data to better engage with your members, grow wallet share, uncover trends in fraud, better manage lending risk or optimize your marketing channels, count on Emily and her team to develop an exceptional data strategy that deploys your resources efficiently and effectively.
2019 Hall of Fame Honorees Announced
MADISON, Wis.—CUES is pleased to announce its 2019 Hall of Fame inductees.
The following executives will be inducted into the CUES Hall of Fame:
- Kim Sponem, President/CEO of Summit Credit Union, Madison, WI
- Gregory Smith, retired President of PSECU, Harrisburg, PA
- Albert Suraci, CCE, retired President/CEO of Northern CU Ltd., Sault Ste Marie, Ontario
- Joe Hearn, CCE, President/CEO, Dupaco Community CU, Dubuque, IA
- Stephanie Sherrodd, CCE, President/CEO, TDECU, Lake Jackson, TX
The CUES Hall of Fame recognizes a lifetime of achievement and dedication to the credit union movement. These extraordinary leaders were chosen by CUES board of directors for their contributions to their profession and the industry; involvement in community service; and education and history of self-improvement.
All will be honored at CUES CEO/Executive Team Network™, November 4-6, 2019, Amelia Island, FL. CEO/Executive Team Network is one of CUES most popular events of the year. Featuring top speakers from inside and outside the CU industry, attendees explore vital industry issues and need-to-know topics with a strong focus on leadership and growth strategies, and plenty of networking opportunities.
CUES’ mission is to educate and develop credit union CEOs, executives, directors and future leaders.
Press Release Download
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19_HOF_Honorees_0.pdf240.59 KB
Mike Neill
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Mike, the President and Founder of ServiStar Consulting which is celebrating its 20th year serving credit unions in the U.S. and Canada. Mike is one of the most sought-after speakers in the industry, published researcher and author. Mike and his organization work exclusively with credit unions teaching them how to become more profitable through outstanding leadership, management and member experience. Mike’s clients have won two NAFCU Credit Union of the Year Awards, and all top-rated sales and service delivery credit unions are ServiStar clients.
Prior to starting ServiStar Consulting in 1998, Mike worked as a senior executive where he led the credit union to a number two ranking in member product penetration and a top twenty-five ranking in “value to member.” In addition to an undergraduate degree in organizational development, Mike is certified as an executive coach by the International Coaching Federation.
Books Authored by Mike:
- Creating and Maintaining a Credit Union Sales and Service Culture
- Coaching for Performance
Published Research:
- Attributes and Skills Common Among High Performing Credit Union Managers
- Attributes and Skills Common Among High Performing Credit Union Sales and Service Performers
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President and Founder
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ServiStar Consulting
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Elizabeth Mannix
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Ann Whitney Olin Professor of Management
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Samuel Curtis Johnson Graduate School of Management
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