Directors Conference

The JW Marriott Marco Island Beach Resort is currently sold out. If you would like to be added to the waitlist, please follow the instructions on the “Travel & Lodging” page.

Join us for an All-New, All-Different Directors Conference in 2021!

You'll experience a new format, new topics, and new ways to interact and collaborate with peers, all while staying safe with COVID-19 protocols in place. So join us at the 2021 Directors Conference, it is the annual must-attend director event of the credit union industry. Don’t miss this opportunity to join your colleagues for an in-depth look at relevant governance and strategy issues affecting your board, credit union, and the movement as a whole.
 
You’ll gain a deeper and broader understanding of industry trends, and walk away with enhanced skills and new approaches to governance—all critical competencies for today’s strong board leaders. We’re busy working on topics for the 2021 event, but here’s what we covered in 2019: 

• How to Be a Visionary Leader (And Predict the Future)
• Making Digital Personal: The Way Forward in the Era of FinTechs, BigTechs & MegaBanks
• Payments Trends and Industry Update
• How to Recruit, Engage, and Retain Millennial Board Members
• And more!
   

Consider bringing your entire board! You’ll benefit from learning as a group, participating in discussions together, and you’ll all head home on the same page. We can also help you arrange a board meeting while you’re at Directors Conference; contact us at events@cues.org and let us know you’d like the details. Register today!  

Why You Should Attend:

Directors—Why Should You Attend?  

• You’ll delve deep into vital industry and governance topics with 10 hours of dedicated learning time. We carefully select content uniquely relevant to your role as a credit union board member.    
• You’ll leave with a deep understanding of governance best practices and key regulatory and fiduciary issues that will help keep your board—and your credit union—strong.   
• Directors Conference is part learning, part networking, and part inspiration—you’ll head home energized with many new ideas to implement.  
   

CEOs—Why Send Your Directors?  

• We carefully select content uniquely relevant to credit union board members. Your directors will delve deep into vital industry and governance topics.  
• Networking is an important part of this conference; your directors will have opportunities to form bonds with fellow board members; connections they can reach out to once they are home.     
• Directors leave understanding governance best practices and key regulatory and fiduciary issues that will help keep your board—and your credit union—strong.   
• Directors Conference is part learning, part networking, and part inspiration—your board members will head home energized with many new ideas to implement.  

Thank You to Our Sponsors

Platinum Sponsors

Silver Sponsors

Sponsorship Opportunities

Putting your organization in front of the credit union movement's top directors will accelerate your sales performance. Explore all CUES' sponsorship opportunities today.

Learn More

The JW Marriott Marco Island Beach Resort is currently sold out. If you would like to be added to the waitlist, please email mhrs.mrkfl.reservations@marriott.com with your name and preferred travel dates. Please check back for more information.

Hotel

JW Marriott Marco Island Beach Resort, Golf Club & Spa
400 S Collier Blvd
Marco Island, FL 34145

The CUES discounted rates at the JW Marriott Marco Island Beach Resort can be used via this reservation link. Discounted rates are as follows:

Rates are based on single or double occupancy and are subject to applicable taxes. These special rates are available for reservations checking in December 3 and checking out December 8, as room availability permits. 

If you are interested in staying before or after the conference, the hotel is currently sold out. Please book your stay with the reservation link above, then email the hotel at mhrs.mrkfl.reservations@marriott.com to be waitlisted for that date and any additional dates you may need. Be sure to include your confirmation number of the current registration along with the dates you need to be added to the waitlist. 
 

There is a $20 daily resort fee per room per night. The daily resort fee includes:

• Enhanced high speed internet access 
• Unlimited domestic long distance and local phone calls 
• 2 bottles of water per room per day 
• Access to resort golf practice facility including range balls and clubs
• Complimentary golf course shuttle
• 2 spa fitness classes (must be 16 years or older, reservations required, call extension 2686)
• 1 beach umbrella rental daily
   

Check-in time is 4:00 p.m., and check-out is 11:00 a.m.

*Remember that all hotel arrangements are strictly between you and the hotel. In the event your flight is canceled, you are responsible for calling to cancel your room reservation. 

Airport

JW Marriott Marco Island Beach Resort, Golf Club & Spa is located approximately 49 miles from Southwest Florida International Airport (RSW).

Transportation

A taxi from the airport is approximately $80 one way. Shared ride services (Lyft or Uber, for example) are available and approximately $60 one way.

Air Travel

CUES conference participants may call Fox World Travel for airfare reservations at 888.691.9163 between 7:30 a.m. and 5:30 p.m. CST and reference Group Code 09FP5320. Please note that a ticket processing fee of $37 domestic or $46 international will be added. CUES does not offer a discounted rate, but Fox World Travel will ensure the best pricing available for U.S. residents.

Ground Transportation

Hertz is the official car rental company for this meeting. You can take advantage of their discounted rates by placing your reservation online at www.hertz.com or through the Hertz Meeting Sales Desk within the U.S. at 800-654-2240; from within Canada call 800-263-0600 refer to Meeting CV022Q9514.

CUES has negotiated a discount when you book with Enterprise and National for this meeting. You can take advantage of our discounted rates by booking online using the below links. Be sure to reference account number OSMB44A when making all reservations.
 
Enterprise Reservations | National Reservations

We also invite you to enroll in the Emerald Club loyalty program. As an Emerald Club member, you can bypass the counter and choose your own vehicle, earn free rental days, receive arrival & return alerts, receive e-receipts, and maximize benefits while still enjoying our CUES corporate discount. Click here to enroll in Emerald Club (Emerald Club benefits applicable to both Enterprise & National reservations).  
 

Tax Exemption Information

Federal credit unions are exempt from the hotel room & occupancy tax when you pay for rooms directly with a company credit card that is billed to the credit union. The funds cannot be paid from a personal account.

IMPORTANT: The state of Florida has a new process for claiming the tax exemption. The following steps will help you navigate Florida’s process as efficiently as possible; we also highly recommend you begin the process before the conference. If you already have a Florida-granted certificate of exemption, you may use a copy of your existing certificate, which is valid for 5 years. 

To claim your state of Florida tax exemption:

Download the Florida application for a certificate of exemption via this website, then complete and mail the form (it cannot be emailed, faxed, or sent through other electronic means) to:

Account Management-Exemptions
Florida Department of Revenue
PO Box 6480
Tallahassee FL 32314-6480

Once Florida receives your completed form, within three weeks they will approve your tax exemption and mail you a certificate of exemption (Florida cannot send it via electronic means).

Note: Keep a copy of your certificate, which is valid for 5 years.

Updated: August 26, 2021

As of August 26, 2021, CUES will require masks to be worn while in meeting spaces during sessions. Any medical exceptions must be approved by CUES staff ahead of the conference. We are working with the JW Marriott staff to make the best use of their open spaces and will provide ample opportunities for breaks and fresh air. 

We are also working with the hotel on their in-room closed-circuit channel to broadcast the more heavily attended general sessions in your hotel room to offer a comfortable learning experience if you choose; more to come on that as details are worked out. 

We’ll continue to update this page with current safety standards as we get closer to December; please check back here often. Please do not hesitate to reach out to our Executive Education and Meetings team if you have any other questions or concerns at events@cues.org.

CUES is committed to providing a clean and safe experience when attending meetings and events. We prioritize the safety and social wellbeing of all attendees, guests, sponsors, speakers, and staff. We continue to monitor guidance from the Centers for Disease Control and Prevention (CDC) and state and local governments for regulations and guidelines. 

CUES staff will continue to monitor the situation leading up to and at the event and communicate any possible situation with the attendees. As part of our on-site planning, CUES staff will meet with the hotel’s emergency operation and planning teams to ensure all staff are prepared for any situation that may arise. We have also implemented the following safety measures for all our meetings:  

• Number of attendees: We will cap our registration numbers to assure appropriate physical distancing standards can be met and maintained throughout the event.  
• Physical space: The meeting room will be set with ample physical space between each attendee, adhering to physical distancing standards. Networking opportunities will include indoor and outdoor spaces to allow for physical distancing.
• Masks: Masks will be required while indoors. CUES will provide masks for those that do not have one. If you are unable to wear a mask during this in-person event, we recommend you participate in our digital learning opportunities.
• Sanitation stations: We will have hand sanitizer stations throughout the meeting spaces for attendees.
• No contact greetings: We recommend waves and elbow bumps. 
• Event scheduled food and beverage: CUES will work with the hotel to create a safe eating experience for all. 
   

We do not yet know what the state of safety measures will be when our conferences take place. As the situation changes, we will continue to review and modify these precautions, up to and including elimination of some safety measures.

If you have any questions, please contact the CUES Events team at events@cues.org.