Directors Conference

Pre-Conference Session (separate registration required)
1:30 – 3:30 p.m.

Strategically Aligning the Credit Union Org Structure - How the Board can partner with Management 
Rich Jones, President/Principal, Leading2Leadership, LLC

Strategic Planning is not just about dreaming big and setting goals; it is about creating a cadence of execution. Management can do this by reporting on the progress of each strategic objective but also demonstrating how the organization has cascaded those strategic objectives throughout the organization - top to bottom. Since strategic plans typically fail to be attained is a direct consequence of alignment to these strategies from middle management down. This session will discuss how Directors can work with Management to ensure the Board has the correct information to govern strategic success properly.

CUES Member Price: $195       Non-Member Price: $395
 

Conference Registration & Welcome Party
3:30 – 5:30 p.m.  

Conference Information Desk
7:00 a.m. – 3:00 p.m.

Breakfast
7:15 – 8:30 a.m.

Welcome to CUES Directors Conference
8:30 – 8:45 a.m. 

Opening General Session
8:45 – 9:45 a.m. 

Bridging Grit, Resilience & Happiness: A Revolutionary Approach to Game-Changing Results
Caroline Adams Miller, MAPP, Author, Educator & Coach 

In these times of greater complexity, ever-increasing regulation and stiff global competition, organizations need leaders who can successfully weather change. Old ways of measurement and motivation need to be replaced by cutting-edge and scientific approaches. While goal setting is a basic business fundamental, the timeline for reaching those goals has changed drastically and time is no longer a luxury. Resilient leaders know how to combine passion, persistence, and purpose to embody authentic grit. Authentic (AWE-thentic) grit awes and inspires others to become better people and imagine greater possibilities and in turn happiness for themselves. It’s “the secret to success” because it is a necessary ingredient to accomplish long-term goals. Effectively setting goals can leapfrog you ahead of your competitors and arm you with a critical superpower that will spell the difference between success and failure. Building on her revolutionary BRIDGE method (brainstorming, relationships, investments, decisions, grit and excellence), Caroline shares her research on gender differences, resilience and grit, the impact of character strengths, goal setting theory, and cultural differences. Implementing these principles empowers teams to have clear expectations, accurately measure progress and provides the resources to accomplish successful outcomes.

Networking Refreshment Break
9:45 – 10:05 a.m.

Breakout Sessions
10:05 – 11:05 a.m.

Amazing Boards Ask Great Questions: 7 Questions Board Members Should Ask in 2023
Ancin Cooley, Principal, Synergy Credit Union Consulting 

Amazing Directors aren’t expected to have all the answers however, they are expected to ask good questions. In this timely, upbeat, and motivational session Ancin Cooley with Synergy Credit Union Consulting will provide a blueprint for constructive engagement between Directors and Management. This session will cover a broad range of topics including governance, digital transformation, succession planning, goal settings, recession proofing and compensation. 

Data Governance
Rich Jones, President/Principal, Leading2Leadership, LLC 

Data, data, everywhere! As credit unions use data for strategic planning, automatic loan approvals, process improvement, marketing, AI, and machine learning, Directors need to know how data is being used and the risk of data utilization. This session is designed to help Directors understand the challenges management is experiencing with data, the need to protect data from unauthorized access, how data can be manipulated, and how as a Board, you can provide oversight and governance.

The Impact of Cybersecurity on Credit Unions–What Every Board Needs to Know About GRC
Robyn Marsi, Risk Services & Technology Practice Lead, Lynx Technology Partners, LLC

Credit unions are facing unprecedented times. Changes and pressures on the credit union industry have created opportunities for malicious actors attempting to take advantage of challenges in the industry.  Banking and personal information are the most valuable information sought after and sold on the dark web.  Credit unions must use technology platforms, implement technical infrastructure, and protect those systems just like any other organization.  However, technology and security come at a high cost. In this session, we will address these challenges and discuss the role of executives and the board in maturing GRC efforts to protect credit unions and their members including:   

• A High-level Cybersecurity overview of trends, challenges, and rising impacts on financial institutions
• specific credit union security challenges including managing the high cost of technology and security around the people and processes to implement, manage and maintain
• Third Party Risk Management–the growing reliance on third parties to manage platforms and execute services 
• Cybercriminals and social engineering–Security Awareness
   

Networking/Travel Time

11:05 – 11:25 a.m.

Breakout Sessions (repeated from the morning)
11:25 a.m. – 12:25 p.m.

Luncheon
12:25 – 1:40 p.m.

General Session
1:40 – 2:40 p.m.

Becoming a Higher Performing Board
Susan Lucia Annunzio, President and CEO, Center for High Performance 

Since global competition, political realities, the great resignation, and economic conditions are affecting business success, companies are challenged to continually harness brainpower and accelerate organizational performance. In the past, companies have right-sized, cut costs, improved efficiency, acquired or shed businesses and flattened the organization. But in today’s world, these measures are not enough to achieve profitable growth. We must look at what are the global factors that distinguish profitable growth within organizations. The Center for High Performance conducted the largest, systematic global study ever undertaken to determine critical factors for accelerating profitable growth in uncertain economic times. The study not only reveals the characteristics that distinguish high performance work environments, it also uncovers the systematic barriers hindering profitable growth. The keynote speaker will discuss the groundbreaking research which was presented at the World Economic Forum and detailed in the best-selling book Contagious Success.

Conference Information Desk
7:00 a.m. – 12:00 p.m.

Breakfast
7:15 – 8:30 a.m.

General Session
8:30 – 9:40 a.m.

Get Big Things Done: The Power of Connectional Intelligence
Erica Dhawan, CEO, Cotential 

We live in a world of endless meetings, emails, and constant cross-team dysfunction, duplication, and delays. Our collaboration skills aren’t always working to unlock better value in our business. As radical a concept as, Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into super-connectors who accelerate innovation, break down silos and foster breakthrough bottom line impact by harnessing the power of networks.

Networking/Travel Time
9:40 – 10:00 a.m.

Breakout Sessions
10:00 a.m. – 11:00 a.m.

Cultivating Next Gen Board Members
Julia Patrick, CEO & Founder, American Non-Profit Academy 

As Board Members age out, become part of the Great Resignation or even the Great Reshuffle, we explore the daunting question, “Who’s Up Next?”  Learn how the next generation of Board leaders responds to the call of Board leadership along with their work habits, service interests and social behaviors.  Beginning with the demographics of generational leadership, which is foundational, we will drill down to how Next Gen leaders can be cultivated for Board service as well as committee work.  The issue of multi-generational Board management will also be discussed.  Understanding the expectations of Next Gen leaders, what they respond to and how to foster strong relationships to the Credit Union sector is essential when building a strong Board. This session includes a Board Assessment survey that helps a current Credit Union Board determine what skill sets they need from Next Gen leaders.  It also includes another assessment tool that assists potential Board Members disclose what skills and values can be brought to the Credit Union Board table.

Succession Planning
Michael Daigneault, CEO & Co-founder, Quantum Governance L3C 

In The State of Credit Union 2020, we reported that "Only 46% of credit union board members, senior staff and supervisory committee members described their boards as—at best—adequate in attracting the right people to serve as board members." It's easy to understand why CEO and board succession planning is so important, continuity of messaging, purpose, strategy, and the like. So why are so many credit unions unprepared when a director resigns? Why and how is the NCUA looking to regulate this practice? This session will breakdown unique challenges to both CEO and board member succession planning. Michael will facilitate a discussion of how succession planning has changed and ways to modernize the practice at your own credit union, providing participants with the tools and strategies to empower them to get started on their board and CEO succession plans immediately. Takeaways will include:

• Understanding succession planning challenges and strategies for overcoming them
• Contemporary Board Renewal and CEO Succession Policies
• Information on the latest assessment tools and other resources available to credit unions
   

Asset Liability Management: Risk Assessment & Balance Sheet Strategy Fundamentals
Cullen Coxe, Sr Director; Nick Trentmann, Director, ALM First

Asset liability management (ALM) has evolved from a regulatory checkbox into a strategic, decision-making framework to drive stronger financial performance. A well-designed ALM program helps guide the management team to decisions necessary to meet objectives while maintaining appropriate levels of risk exposure. In this session, ALM experts will explain how interest rate risk analysis is critical to understanding your credit union’s risk profile and how it fits into a broader balance sheet management program. We’ll review interest rate risk simulations, how to interpret risk results, and benchmarking of risk relative to policy, industry, and regulatory guidelines. Discover how adding strategic risk to the balance sheet can benefit financial outcomes and learn how to identify when risk mitigation tactics might be necessary. Using the latest industry trends, we’ll uncover the strategies essential to managing risk rather than avoiding it. As market rates evolve and risk positions change accordingly, this session will help your credit union stay steps ahead in 2023 and beyond.
 

Networking Refreshment Break
11:00 – 11:20 a.m.

Breakout Sessions (repeated from the morning)
11:20 a.m. – 12:20 p.m.

Conference Information Desk
7:00. – 10:00 a.m.

Breakfast
7:15 – 8:30 a.m.

General Session
8:30 – 9:40 a.m.

NCUA Update
Kyle Hauptman, Vice Chair, NCUA 

NCUA Vice Chairman Kyle Hauptman will discuss agency priorities, including providing regulatory clarity to allow credit unions to compete and adapt in a marketplace embracing blockchain technology and cryptocurrency. Following his speech, Hauptman will take questions from attendees.

Networking Refreshment Break
9:40 – 10:00 a.m.

Closing General Session
10:00 – 11:00 a.m.

ADAPT: Overcoming Adversity
Jim Abbott, Former Major League Baseball Pitcher

As a one-handed athlete, some would say Jim Abbott overcame obstacles to become a standout major league baseball player.  Abbott would beg to differ and say he was incredibly blessed.  In order to continue to move towards our goals Abbott shares we must be willing to adapt, change, and mold ourselves to meet the challenges in our own way. Using ADAPT as an acronym he will show audiences that by putting together a powerful set of words that stand alone in their significance, they also string together like a chain in an amazing way.
A - Adjustability
D - Determination
A - Accountability
P - Perseverance
T - Trust

Conclusion of Conference
11:00 a.m.

Caesars Palace Las Vegas
3570 Las Vegas Boulevard
Las Vegas, NV 89109

The CUES discounted rate at the Caesars Palace is $164 for single or double occupancy. Please make your hotel reservations prior to Friday, November 11, 2022, by using this booking link. If you prefer to phone in your reservation, you may call the Reservation Center at 866-227-5944 and mention CUES Directors Conference or group code SCCUE2 to get the contracted rate. Be aware that a processing fee per reservation will be incurred if you choose to book a reservation over the phone.

*Remember that all hotel arrangements are strictly between you and the hotel. You are responsible for contacting the hotel should you need to adjust or cancel your reservation.

The hotel may accept reservations after November 11; however, availability and room rates are not guaranteed, so early reservations are recommended.

The rate is subject to applicable tax which is currently 13.8% per room, per night, and is subject to change without notice. This special rate is available for reservations beginning up to 3 days before the conference and 3 days after the conference, as room availability permits. 

The daily resort fee is complimentary and includes:

• In-room internet access to include two (2) devices per room per day
• Unlimited local phone calls (no long distance or international calls)
• Two (2) guest admissions per day to the fitness center (does not include use of the spa)
   

Check-in time is 4:00 p.m. and check-out is 11:00 a.m.

Tax Exemption Information

Federal credit unions are exempt from hotel room & occupancy tax when you pay for rooms directly with a company credit card that is billed to the credit union. The funds cannot be paid from a personal account. Click here to download the NCUA Tax Exemption Form.

Caesars Palace is located approximately 3 miles (10-12 minutes) from Harry Reid International Airport, the primary commercial airport  serving the Las Vegas major metropolitan area.

Taxi fare between the airport and Caesars Palace is estimated at $17-19 one way. Ride share services (such as Uber or Lyft) are also available. More information can be found here.

CUES has negotiated a discount when you book with Enterprise and National for this meeting. You can take advantage of our discounted rates by booking online using the below links. Be sure to reference account number OSMB44A when making all reservations.
 
Enterprise Reservations | National Reservations

We also invite you to enroll in the Emerald Club loyalty program. As an Emerald Club member, you can bypass the counter and choose your own vehicle, earn free rental days, receive arrival & return alerts, receive e-receipts, and maximize benefits while still enjoying our CUES corporate discount. Click here to enroll in Emerald Club (Emerald Club benefits applicable to both Enterprise & National reservations).  

On-site parking at Caesars Palace is $18 Monday-Thursday and $23 Friday-Sunday; valet parking is $50 per day.

CUES Directors Conference is for credit union directors, board chairs, board officers, supervisory committee members, and CEOs. Consider sending your entire board so your group can benefit from learning and participating in discussions together, and heading home on the same page.

We can also help you arrange a board meeting while you’re at Directors Conference, contact us at events@cues.org and let us know you’d like the details.
 

In addition to the great content and speakers we have lined up, your registration includes:

• Sunday's welcome reception for attendees and their guest
• Three breakfasts
• One luncheon
• All educational sessions & materials
   

Yes! We have a Pre-Conference Session scheduled for Sunday, December 4, at 1:30 – 3:30 p.m. Please see the "Agenda" tab for more details.
 

Yes! This conference meets the following standards:

• CPE credits earned: up to 12
• Program Level: Overview
• Delivery Method: Group-Live
• Advanced Preparation: No advance preparation is required
• Prerequisites: Not required for this program

CUES is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors, through its website linked above.
 

The comfort and well-being of our attendees is of utmost importance to us; we will make every effort to make sure you are comfortable at our events! 

Please email events@cues.org as soon as you know you’re attending a CUES event. Be sure to include your name, credit union, the CUES event you are registered for, and everything we need to know to accommodate your request. 

We’ll be in touch with any questions we have, and let you know how we can help.
 

Plan on business casual attire. We suggest you bring a sweater or jacket in case you find the meeting room temperature chilly. The average high temperature for Las Vegas, NV in December is 50°F.
 

Your guest/companion is welcome to join you at the Welcome Reception at no additional cost.

We also offer a companion meal program which includes breakfast Monday through Wednesday for $295. 
 

Right here! It contains everything you need to know about attend this event, including:

• Where to stay
• What airport to fly into, and other transportation information
• When to arrive
• What to pack
• Spouse/guest information, if applicable
   

Download Now
 

ALL CANCELLATIONS MUST BE IN WRITING. (cues@cues.org)

• Prior to 60 days – full refund
• 31-60 days before start of event – 50% refund
• 0-30 days before start of event – no refunds or credits for future events given 

Due to financial obligations incurred by CUES, no refunds or credits will be issued on cancellation requests less than 30 days prior to the start of the event. Substitute attendees are welcome, subject to eligibility. 
 
CUES reserves the right to cancel or reschedule the event due to unforeseen circumstances, and will refund fees if the event is rescheduled or location is changed and you are unable to attend.